Gym Member Service & Cleanliness Champion

JD Sports; Rochdale; On-site; GBP 18,000 - 23,000; Full time

Job summary

JD Gyms in the United Kingdom is seeking a dedicated Cleaning Operative to uphold high standards of cleanliness and help create a welcoming environment for members and colleagues. You will maintain cleanliness while providing friendly, professional support to members throughout the club.

Responsibilities include completing daily/weekly/monthly cleaning and safety checks, reporting defects, and ensuring the facility reflects JD Gyms brand standards with a professional appearance and uniform.

Qualifications

• Strong interpersonal skills with excellent attention to detail.
• Commitment to delivering excellent member service and maintaining high standards.
• Experience in a customer-facing, cleaning, leisure or similar environment is advantageous.
• Effective communication and ability to build positive relationships.

Responsibilities

• Ensure that all policies and procedures in Health and Safety Employee Policy and Company Procedures Handbook are adhered to.
• Support and maintain JD Gyms brand standards across all areas of the club.
• Conduct daily, weekly, monthly cleaning and safety checks.
• Report all defects to ensure the building and its equipment is safe to use.
• Maintain professional appearance and uniform standards in line with company expectations.
• Deliver outstanding member service through positive and professional interactions.
• Support learning and development initiatives, including training activities designed to promote consistent standards across the business.
• To undertake any other reasonable duties.

Skills

Interpersonal skills

Attention to detail

Customer service

Teamworking

Independent work

Job description

JD Gyms in the United Kingdom is seeking a dedicated Cleaning Operative to uphold high standards of cleanliness and help create a welcoming environment for members and colleagues. You will maintain cleanliness while providing friendly, professional support to members throughout the club.

Responsibilities include completing daily/weekly/monthly cleaning and safety checks, reporting defects, and ensuring the facility reflects JD Gyms brand standards with a professional appearance and uniform.