Melksham CAMHS Team Administrator NEW Melksham Posted today £28,392 - £31,157 Per annum Band 4

Oxford Health; Melksham; Remote; GBP 23,000 - 27,000; Full time

Benefits offered by this job

27 days annual leave

NHS Discount

Competitive pension scheme

Lease car scheme

Cycle to work scheme

Employee Assistance Programme

Mental Health First Aiders

Staff accommodation

Staff networking and support groups

Job summary

Oxford Health’s Melksham CAMHS team is seeking a full-time Administrator to provide essential business support, maintain records and coordinate service activities. You will liaise with external services and act as the main contact for the team to ensure smooth operations.

The role offers NHS benefits and opportunities for development within a supportive multi-disciplinary environment. Applicants must demonstrate strong organisational skills and a commitment to confidentiality.

Qualifications

• Higher education qualification (A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an administration role.
• GCSE English and Maths.
• Administration/secretarial qualifications (desirable).
• Able to prioritise and manage own workload.
• Able to work effectively under pressure/cope with distractions.
• Excellent organisational skills and attention to detail.
• Proficient with MS Office suite, in particular Excel, Word, Outlook and Teams.
• Understands the need for confidentiality.
• Team player with the ability to plan and organise work within the admin team to meet particular service needs.
• Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner.
• Desirable criteria: Minute-taking experience.
• Desirable criteria: Data analysis and interpretation skills.
• Experience of working as an Administrator.
• Proven experience of using databases to add/amend/retrieve information.
• Experience of working to deadlines and prioritising a heavy workload.
• Experience of managing diary systems and tracking information.
• Knowledge Requirement: Good all-round IT knowledge.
• Desirable: Understanding of Mental Health Issues
• Desirable: Safeguarding Knowledge
• Desirable: Understanding of Data Protection Act

Responsibilities

• Provide effective business and administrative support for the CAMHS team.
• Maintain accurate records, spreadsheets and tracking systems, providing routine information and data to support service monitoring.
• Support service coordination, including diaries, meetings and minute taking.
• Depose for the Office Manager and support the Office Manager in coordinating the activities of the administrative team.

Skills

MS Office suite

Excel

Word

Outlook

Teams

Education

Higher education qualification or equivalent

GCSE English and Maths

Tools

RIO patient record system

Job description

Job overview

Please note that this is an internal only role and therefore only current employees of Oxford Health are eligible to apply.

Are you passionate about the emotional wellbeing of children and young people?

If so, the Melksham Community CAMHS team are looking for a full time Administrator to join our friendly and supportive team.

The Melksham CAMHS team is a multi‑disciplinary service made up of psychologists, family therapists, psychotherapists, social workers, occupational therapists and nurses. The team works closely with Local Authority Children’s Services and other partner agencies to provide coordinated care and support for children, young people and families with complex needs.

As the CAMHS team administrator, you'll play an important role in supporting the team. Your work will include managing referrals, updating patient records, monitoring service processes, liaising with external services and acting as a key administrative contact for this team.

This is an opportunity to contribute meaningfully to the care provided to children, young people and their families by supporting the smooth and efficient running of the service.

Main duties of the job

• To provide effective business and administrative support for the CAMHS team.
• Maintain accurate records, spreadsheets and tracking systems, providing routine information and data to support service monitoring.
• Support service coordination, including diaries, meetings and minute taking.
• To deputise for the Office Manager and support the Office Manager in coordinating the activities of the administrative team.

Working for our organisation

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Person specification

Qualifications - Academic/Skills/Professional

Essential criteria

• Higher Education qualification (i.e. A-Level/NVQ 3 standard) or extensive equivalent/previous experience in an administration role.
• GCSE English and Maths.

Desirable criteria

• Administration/secretarial qualifications

Further Training or Job-Related Aptitude and Skills

Essential criteria

• Able to prioritise and manage own workload
• Able to work effectively under pressure/cope with distractions.
• Excellent organisational skills and attention to detail
• Proficient with MS Office suite, in particular Excel, Word, Outlook and Teams.
• Understands the need for confidentiality.
• Team player with the ability to plan and organise work within the admin team to meet particular service needs.
• Able to communicate with staff at all levels of the Trust and outside agencies in a confident and effective manner.

Desirable criteria

• Able to draft and compile accurate reports.
• Data analysis and interpretation skills.

Experience

Essential criteria

• Relevant experience of working as an Administrator.
• Proven experience of using databases to add/amend/retrieve information.
• Experience of working to deadlines and prioritising a heavy workload.
• Experience of managing diary systems and tracking information.

Desirable criteria

• Experience of using healthcare patient record systems e.g. RIO.
• Experience of working in children’s services.
• Experience of working in healthcare administration or public sector administration.
• Minute-taking experience.

Personal Qualities

Essential criteria

• Able to work independently and with limited supervision.
• Ability to deal with the public/partner agencies in a polite and professional manner.
• Able to work flexibly across other teams, if required.
• Desire to attend courses relating to role as appropriate.

Contractual requirements

Essential criteria

• Ability and willing to travel independently between CAMHS sites within the Trust to provide administrative cover should the need arise.

Knowledge Requirement

Essential criteria

• Good all-round IT knowledge

Desirable criteria

• Understanding of Mental Health Issues
• Safeguarding Knowledge
• Understanding of Data Protection Act

Documents to Download

Band 4 Team Administrator (PDF, 420.3KB)

Guidance Notes for Candidates Applying for a job at OHFT (PDF, 424.6KB)

Recruiter Contact Details

Name: Sue Dennison

Title: Office Manager

Email: [e-mail]

Telephone: [phone]