Meetings & Events Sales Pro

Valor Hospitality; Leeds; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Apprenticeships

Brand development training

Job summary

Valor Hospitality in Leeds seeks a Meetings and Events Sales Agent to manage enquiries, convert bookings and maximise revenue while delivering outstanding guest service.

You will be the first point of contact for guests, handling enquiries by phone, email and in person, conducting hotel tours, and developing lasting relationships to secure repeat business. Office-based, Monday to Friday with opportunities to expand into direct sales calls.

Qualifications

• Customer-focused, able to manage enquiries from initial contact to contract.
• Hospitality/events experience considered a plus.
• A professional, proactive approach with attention to detail.

Responsibilities

• Top quality customer service
• Working as part of a dynamic and supportive team.
• Take enquiries and bookings via telephone and online bookings
• Processing, amending and updating bookings as required
• Hotel tours for new and prospective guests
• Develop lasting relationships with clients and generate repeat business
• Maximising revenue through upselling - food & beverage packages, accommodation bookings and meeting room hire
• Administration and technology savvy - Opera, Salesforce

Skills

Customer service excellence

Strong communication

Upselling skills

Relationship building

Organisational skills

Tools

Opera

Salesforce

Job description

Valor Hospitality in Leeds seeks a Meetings and Events Sales Agent to manage enquiries, convert bookings and maximise revenue while delivering outstanding guest service.

You will be the first point of contact for guests, handling enquiries by phone, email and in person, conducting hotel tours, and developing lasting relationships to secure repeat business. Office-based, Monday to Friday with opportunities to expand into direct sales calls.