Sales & Events Office Lead

Chartwells Independent; Stone; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare & wellbeing

23 days annual leave + bank holidays

Life assurance

Meals on duty

Pension scheme

Job summary

The Venues Collection at Yarnfield Park in the Midlands is seeking a commercially minded Sales Office Manager to lead the reservations and events sales operation. You will drive revenue across bedrooms, meetings and events, manage the diary and rate strategy, and work closely with the General Manager and operations to deliver the venue’s budget and forecast.

You’ll lead a team to deliver exceptional service, build strong client relationships, and identify new opportunities while maintaining high

Qualifications

• Experience leading a sales office or reservations team.
• Proven ability to drive revenue across bedrooms, meetings and events.
• Strong forecasting and diary management skills.
• Able to build and maintain relationships with corporate clients.

Responsibilities

• Lead the Sales Office team to meet revenue targets.
• Own diary and rate strategy to maximise opportunities.
• Lead weekly sales and forecasting activity with data-driven insights.
• Build strong relationships with customers and ensure excellent service.
• Ensure bookings and contracts are accurate and aligned with standards.
• Collaborate with Operations to plan and deliver events smoothly.
• Coach and develop the Sales Office team and drive a proactive culture.
• Support wider venue budgets, strategy and new business initiatives.
• Monitor market activity to identify new opportunities and revenue.

Skills

Sales leadership

Forecasting

Team motivation

Customer relationships

Tools

CRM systems

Job description

The Venues Collection at Yarnfield Park in the Midlands is seeking a commercially minded Sales Office Manager to lead the reservations and events sales operation. You will drive revenue across bedrooms, meetings and events, manage the diary and rate strategy, and work closely with the General Manager and operations to deliver the venue’s budget and forecast.

You’ll lead a team to deliver exceptional service, build strong client relationships, and identify new opportunities while maintaining high