Meetings & Events Lead - Shift & Guest Experience

Village Hotels

Warrington

On-site

GBP 26,000 - 38,000

Full time

4 days ago

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Benefits offered by this job

Gym Membership

Hotel Stays

Food & Drink 50% off

Friends & Family 25% off

Retail & Lifestyle discounts

Employee Assistance Programme

Job summary

Village Hotels Warrington is seeking a proactive Meetings & Events Team Leader / Assistant Manager to drive high-energy events with passion and precision. You’ll lead shifts, exceed guest expectations, and work closely with the manager to maximise profitability across conferences and banqueting spaces.

You’ll coach a busy team, handle AV setups, supervise service standards, and keep governance on health and safety, licensing, and audits, while delivering exceptional guest experiences across

Qualifications

Leadership experience in events and hospitality operations.
Proven ability to manage multiple events and teams.
Strong sense of guest service and profitability.

Responsibilities

Lead busy event shifts and coach team members to deliver excellence.
Review departmental performance against budgets and drive revenue.
Supervise AV setup and ensure equipment is stored securely.
Upsell food and drinks to increase shift profitability.
Ensure health and safety, licensing compliance, and audits.

Skills

Shift leadership

Team coaching

Budget tracking

Payroll management

Upselling

Food & beverage service

Health & safety training

Guest service

Event operations

AV equipment operation

Tools

AV equipment

Job description

You’ll coach a busy team, handle AV setups, supervise service standards, and keep governance on health and safety, licensing, and audits, while delivering exceptional guest experiences across

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