Meetings and Events Sales Executive

Dalata Hotel Group plc; Belfast City District; On-site; GBP 25,000 - 36,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€£60 Employee rate on rooms

30% Off Friends & Family rate

Extra annual leave day per year (up to

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Dalata Academy development programmes

Staff appreciation & team building

Job summary

Dalata Hotel Group plc is seeking a Meetings and Events Sales Executive in Belfast to support the sales team in maximizing revenue for meetings and events across our hotels.

You will report to the Meetings & Events Sales Manager and help drive inquiries, bookings and upselling opportunities while maintaining excellent client communications. The role offers opportunities for progression within the Dalata Academy and a supportive team environment.

Qualifications

• Customer service experience preferred but not essential.
• Interest in sales and hospitality is a plus.
• Strong command of the English language.

Responsibilities

• Assist in generating inquiries for meetings and events as part of the sales team.
• Support proactive and reactive sales efforts to help achieve revenue targets.
• Help update the revenue board each week.
• Assist in managing the payment structure for events and participate in project management meetings.
• Contribute ideas to enhance revenue for the quarterly and annual sales and marketing plan.
• Assist in site inspections for prospective clients.

Skills

Customer service

English communication

Sales mindset

Proactive attitude

Tools

CRM systems

Job description

Meetings and Events Sales Executive

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

Reporting to the Meetings & Events Sales Manager, you will assist in maximizing the sales potential and support the achievement of the meetings and events sales targets for the hotel.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 Employee rate on rooms for all Dalata owned hotels
• 30% Off Friends & Family rate
• Extra annual leave day for every year worked (5 days to maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development opportunities through our Dalata Academy to support your career journey
• Staff appreciation Initiatives, fun team building activities and regular charity events

Your Responsibilities:

• Assist in generating inquiries for meetings and events as part of the sales team.
• Support the proactive and reactive sales efforts to help achieve revenue targets for meetings and events on a weekly and monthly basis.
• Help update the revenue board each week.
• Assist in managing the payment structure for events and participate in project management meetings.
• Contribute ideas to enhance revenue for the quarterly and annual sales and marketing plan.
• Assist in conducting site inspections of the property for prospective clients.
• Gather and manage feedback from clients, ensuring effective communication with other departments as needed.
• Support negotiations with clients to maximize revenue while meeting their needs.
• Assist in finalizing bookings and upselling where possible to enhance revenue potential.
• Participate in managing inquiries from third-party platforms as needed.
• Help with smaller conference bookings and assist in reviewing function sheets promptly each week.

What You Will Need:

• Previous experience in a customer service role is advantageous but not essential.
• An interest in sales and the hospitality industry is a plus.
• Strong communication skills with an excellent command of the English language.
• A proactive attitude and the ability to identify opportunities to support hotel revenue.
• Basic interpersonal skills and a willingness to learn and develop.

About us

Dalata Hotel Group – We bring theheartof hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.