Meeting & Events Operations Manager

Park Plaza; London; On-site; GBP 40,000 - 55,000; Full time

Job summary

Join a leading hospitality company as a Meeting & Events Operations Manager at their London Riverbank hotel. You'll oversee the successful execution of a variety of events, ensuring high standards and guest satisfaction while leading a dedicated team. Enjoy competitive pay, generous holiday, and numerous perks including discounted travel and meals.

Benefits

Competitive salary + Bonus

30 days of holiday per year

Subsidised travel arrangements

Discounted hotel rates

F&B discounts

Two free meals per day

Access to 40% of pay before payday

Recommend a friend scheme

Gym discounts

Free dry cleaning for work uniform

Qualifications

• Oversees operational delivery of meetings and events.
• Leads and motivates the M&E floor team.
• Works closely with various teams for seamless coordination.

Responsibilities

• Ensure seamless execution of events from conferences to private functions.
• Drive high standards of service and guest satisfaction.
• Coordinate with Sales, Kitchen, AV, and Front Office teams.

Skills

Organizational Skills

Team Leadership

Customer Service

Education

Experience in M&E Leadership

Job description

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Meeting & Events Operations Manager – Park Plaza London Riverbank

At Park Plaza, authenticity is at the heart of everything we do. As the Meeting & Events Operations Manager at the 645-bedroom Park Plaza London Riverbank Hotel, you’ll be the driving force behind the seamless execution of all events, from high-profile conferences to elegant private functions. You’ll lead a passionate team and work closely with stakeholders to ensure every event is delivered to the highest standard.

Our all-in-one conference centre, complete with 24 flexible meeting rooms, offers an outstanding events solution in the heart of London, accommodating up to 660 delegates and featuring stunning spaces like our 12th-floor Executive Boardroom.

As a Meeting & Events Operations Manager, you will receive:

• Competitive salary + Bonus
• Start with 30 days of holiday per year (including bank holidays), increasing with service
• Subsidised travel arrangements after midnight
• Heavily discounted hotel rates across Europe (including Radisson Hotel Group, family & friends)
• F&B discounts at our restaurants and bars for your entire party
• Two free meals per day, every day (even on your days off!)
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750
• Vitality at Work scheme with gym discounts & more
• Ride to Work scheme & free cycling lessons
• Benefit Hub – discounts at hundreds of retailers, restaurants, cinemas & more
• Free dry cleaning for work uniform
• Annual staff parties and events
• Company pension plan & award-winning training and development
  
  

We are looking for a Meeting & Events Operations Manager who:

• Oversees the full operational delivery of all meetings and events
• Leads, trains, and motivates the M&E floor team to deliver exceptional service
• Works closely with Sales, Kitchen, AV, and Front Office teams to ensure seamless coordination
• Is highly organised, proactive, and thrives in a fast-paced environment
• Has a passion for exceeding guest expectations and creating memorable experiences
• Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
• Has previous experience in a similar M&E leadership role within a hotel or large venue
  
  

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities, perfectly complemented by award-winning dining at Chino Latino Restaurant & Bar and in-room service.

Park Plaza. Be part of it.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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