Meeting & Events Coordinator - Bournemouth

Chartwells Independent; Bournemouth; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Travel and grocery discounts

Life assurance and cash rewards

Contributory pension

Wellbeing programs

Employee Assistance Programme

Digital counsellor services

Learning and development opportunities

WOW Awards

One paid day off for charity

Job summary

Rapport Guest Services is seeking a Meeting & Events Coordinator to join our Guest Service Team in the UK. You will support the Event Planner, coordinate meetings, book venues, and liaise with vendors to ensure flawless delivery of executive meetings.

The role requires 40 hours per week, Monday–Friday, with a shift rota between 7 AM–6 PM, and a competitive £31,900 annual salary. Employment is permanent and subject to enhanced vetting, with strong opportunities for development.

Qualifications

• Experience in events coordination or corporate luxury environment.
• Excellent customer service and communication skills.
• Proficient in Microsoft Office.
• Ability to collaborate across functions.

Responsibilities

• Coordinate calendars for internal and external meetings.
• Book venues and arrange equipment and catering.
• Prepare agendas, presentations, and materials.
• Liaise with vendors and internal teams to meet event requirements.
• Manage day-of-event logistics and attendee greeting.

Job description

As a Meeting & Events Coordinator, you will be an integral part of our diverse and talented Guest Service Team, actively supporting the Event Planner daily, to ensure smooth operation of our Executive meetings hub, while also collaborating with Reception team based at main campus.

Your ability to collaborate effectively with a large and varied team across multiple functions is essential in delivering first-class service to our internal stakeholders, clients, and employees.

You will be expected to operate in a professional, flexible, and proactive manner, ensuring that clients' needs are thoroughly identified and communicated to our vendor partners and external vendor teams, thereby guaranteeing a seamless delivery of service excellence.

Employment is subject to 7-years enhanced vetting.

Type of contract:Full-time, permanent

Hours:40 per week (Monday-Friday; shift rota basis between 7 AM – 6 PM. With flexibility as per business needs).

Salary:£31,900 per annum

What will you get?

• Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
• Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
• Health Matters: Access wellness programs, an Employee Assistance Program, and digital counsellor services for wellbeing support.
• Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Planning and Scheduling Meetings

• Coordinate calendars to schedule internal and external meetings, ensuring availability of participants and avoiding conflicts.

Booking Venues and Resources

• Reserve meeting rooms or event spaces and arrange necessary equipment (e.g., projectors, video conferencing tools, seating, catering).

Preparing Meeting Materials

• Organize and distribute agendas, presentations, handouts, and other relevant documents before meetings or events.

Liaising with Vendors and Stakeholders

• Communicate with external vendors (e.g., catering, AV support) and internal teams to ensure all event requirements are met.

Managing Logistics on the Day of the Event

• Oversee event setup, greet attendees, ensure technology runs smoothly, and troubleshoot any issues that arise during the event.

The ideal candidate will

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together.
• Possess outstanding customer service skills.
• Strong verbal and written communication skills.
• Highly proficiency with Microsoft Office product suite (i.e. Excel, Word, PowerPoint, Outlook).
• You are an up-beat individual with integrity and a can-do attitude.
• You are passionate about delivering brilliant service and take responsibility for your contribution to the team.
• Ideally have previous experience in similar Events Coordination position in a corporate environment or a high-end luxury environment.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.