Meeting and Events Operations Supervisor

Radisson Hotel Group; Sheffield; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a dynamic team as a Meeting & Events Operations Supervisor in a forward-thinking hotel group. This role focuses on delivering exceptional service and creating memorable experiences for guests. With opportunities for personal growth through extensive training and development programs, you’ll be part of a culture that values talent and encourages creativity. Enjoy competitive benefits, including special rates for team members and their families, a contributory pension scheme, and access to leisure facilities. If you're passionate about service and enjoy working in a vibrant environment, this is the perfect opportunity for you.

Benefits

Special rates for team members

Development offers

Contributory pension scheme

Complimentary meal on duty

Uniform

Employee Assistance Programme

Opportunities to progress

28 days holiday

Free use of leisure facilities

Qualifications

• Experience in a similar position is beneficial but not essential.
• Strong verbal communication skills and a positive attitude.

Responsibilities

• Support the food and beverage team ensuring high service standards.
• Proactively ensure guest satisfaction and smooth running of operations.

Skills

Customer Service

Flexibility

Problem-Solving

Communication Skills

Attention to Detail

Fast-Paced Experience

Job description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Meeting & Events Operations Supervisor to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Meeting & Events Operations Supervisor

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times where applicable

The Meeting & Events Operations Supervisor Role

Our food and beverage team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering an experience that is beyond expectation - creating memorable moments for our guests.

• Our Meeting & Events Operations Supervisors are keen as mustard where service is concerned!
• You will support our food and beverage team and lead by example, ensuring our standards of service are high whilst ensuring back of house is in order. Whether it be a plate full of numbers, setting a rota or laying the table for a successful team.
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the food and beverage department

As Meeting & Events Operations Supervisor, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

What We Are Looking For In Our Food and Beverage Supervisor

The ideal candidate will:

• Bring personality, confidence and charm to the role
• Have the ability to drive additional revenue
• Deliver excellent customer service
• Be able to work the day meetings and evening social events
• Be AV savvy

In addition, you will also display the below qualities:

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!

Skills

Fast-Paced Experience