Medical Secretary (Permanent)

Evergreen Group; Boston; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a forward-thinking organization as a Medical Secretary, where your role will be pivotal in enhancing patient experiences. This dynamic position involves providing essential administrative support within a GP surgery, ensuring confidentiality and discretion in handling sensitive information. You'll work closely with a diverse team, contributing to the delivery of NHS services and making a real difference in patients' lives. With a commitment to professional growth, this role offers sponsored training and a supportive environment, making it an ideal opportunity for those passionate about healthcare and patient support.

Benefits

25 days holiday plus bank holidays

NHS Discount & Support Schemes

Employee Assistance Program

Sick Pay

Enhanced maternity and paternity leave

Salary sacrifice electric car scheme

Life insurance 3 x salary

Healthcare cash plan

Cycle to work scheme

An extra day off to celebrate your birthday

Qualifications

• Proven experience in a medical administrative role with strong audio typing skills.
• Ability to handle confidential information with discretion and sensitivity.

Responsibilities

• Provide high-quality administrative support to clinical and management teams.
• Manage patient records and ensure accurate documentation of communications.

Skills

Audio Typing

Administrative Skills

Confidentiality

Communication Skills

Organizational Skills

Education

High School Diploma

Medical Secretary Certification

Tools

Computerized Patient Records

Email Communication

Job description

• Job Title: Medical Secretary
• Department: Primary Care
• Hours of work: Full Time 37.5 hours
• Reporting to: Practice Manager
• Location: GP Practice, Boston

We are seeking an enthusiastic Medical Secretary to join our established team and be a part of a company that really makes a difference.

Based in our GP surgery, the Medical Secretary is an important position within our business. You must ensure you provide excellent patient experience and high-quality administration activities to the contracts that we deliver on behalf of the NHS.

You will also be relied upon to provide an essential support function to the clinical and management teams, so that they can deliver the best care and provide the full range of NHS Primary Medical Services. You must work with autonomy and a high degree of confidentiality, sensitivity, discretion, empathy, and tact.

The Medical Secretary is totally committed to the requirements of all the Doctors in the Practice and able to prioritise the workload. The information that is dealt with is highly confidential and extremely personal, and therefore, discretion and confidentiality are of the utmost importance.

This is a great opportunity for someone that really wants to have an impact on people's lives, to join a supportive and patient-committed team.

You will be supported by, and work with, a diverse multi-skilled professional team of clinical and non-clinical friendly staff. In return, we offer sponsored training, flexible working, family-friendly policies, career progression within an expanding organisation, a competitive salary, and benefits package.

Who we are

We are a growing organisation that has been operating within the NHS since 2006, offering both Primary and Secondary care services with a forward-thinking, dynamic approach to patient healthcare. We are pioneers in a range of projects, from genomics to digital healthcare services, focused on delivering a better patient experience.

Role Requirements

• Audio work relating to referral letters and medical reports.
• Producing letters/reports that are accurate and grammatically correct.
• Producing standard forms from computerised patient records.
• Typing up complaints.
• Minute taking for meetings.
• Keeping a record of letters; computerised and manually.
• Emailing urgent letters and forms to the E-referral service.
• Liaising with the local hospitals and/or patients regarding hospital appointments.
• Dealing with general telephone enquiries.
• Covering for secretarial colleagues during holidays/absence.
• Ensuring the provision of a smooth and efficient secretarial service to the surgery and its patients.

What we can offer to you

• 25 days holiday plus bank holidays.
• Excellent work/life balance.
• NHS Discount & Support Schemes.
• Employee Assistance Program.
• Sick Pay.
• Enhanced maternity and paternity leave.
• Salary sacrifice electric car scheme.
• Life insurance 3 x salary.
• Healthcare cash plan.
• Cycle to work scheme.
• Charitable giving scheme.
• An extra day off to celebrate your birthday.
• Occupational Health Support.