Medical Secretary - Pathology

RITZYROCKS; London; On-site; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Secretary to join their Pathology Administration team in London. This exciting role involves providing essential secretarial support, managing patient data, and ensuring exceptional customer service within a busy healthcare environment. With a focus on teamwork and personalized care, this position offers a chance to contribute to a supportive workplace culture while advancing your career in the healthcare sector. If you're passionate about patient care and thrive in a dynamic setting, this could be the perfect opportunity for you.

Benefits

Private Medical Healthcare

Pension Scheme

33 Days Annual Leave

Season Ticket Travel Loan

Career Development Opportunities

Discounts with Retailers

Qualifications

• Experience in healthcare administration, ideally in a private practice.
• Strong customer service skills with a patient-focused approach.

Responsibilities

• Provide comprehensive secretarial and administrative support to the pathology department.
• Maintain filing systems and ensure high standards of customer care.

Skills

Healthcare Administration

Customer Service

Secretarial Skills

Audio Typing

Data Management

Problem Solving

Education

Relevant Administrative Experience

Knowledge of Medical Practices

Tools

Meditech

Apex

Job description

We have an exciting opportunity for a Medical Secretary to join our Pathology Administration team at The London Clinic, based at our main site in London (W1G 7JL). We are offering a competitive inclusive salary range of £30,000 - £35,000 per annum, depending on experience.

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities located in the heart of London's medical community around Harley Street. We have circa 1350 employees, and we are dedicated to providing our patients with expert, individualised treatment and care. We cover a comprehensive range of services, including complex medical and surgical procedures plus a range of cancer services. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of 'We go further', 'We work as one' and 'We personalise care.'

Job Profile:

As the Pathology Medical Secretary, you will be responsible for providing a comprehensive secretarial and general administration service to the pathology department, and most commonly, histopathology.

• Job Type: Permanent, Full Time.
• Shift Pattern: 37.5 hours per week, Monday to Friday
• Job Location: 116 Harley St, London, W1G 7JL.
• Salary: £30,000 - £35,000 per annum, depending on experience.
• Benefits Package: We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development, with clear career pathways and access to further education.

Key Duties:

• To undertake a comprehensive range of secretarial duties, including audio typing and word processing.
• To become familiar with both the Meditech and Apex computer systems in order to be able to retrieve patient data.
• To maintain the histopathology filing system, ensuring that files, forms, and reports are easily accessible.
• To ensure that an excellent standard of quality and customer care is developed and maintained within the area.
• To ensure telephone standards are maintained in line with The London Clinic values, and phones are answered with minimal delay, and according to KPIs.
• To ensure that all enquiries to the department are dealt with promptly and professionally, including the resolution of complaints where possible.

Skills & Experience:

• Previous healthcare industry administrative background, with knowledge of doctor's practice; ideally private practice.
• Strong sense of patient focus and delivering exceptional customer service in a hospital setting.
• Basic secretarial and strong PA skills in a fast-paced environment.
• Experience of handling a diverse workload in both a busy administrative and clinical setting.
• Ability to work effectively with people from a range of diverse backgrounds, as well as a range of healthcare professionals.
• Able to handle patient data and information in a confidential and sensitive fashion.
• Able to analyse problems and to develop practicable and workable solutions to address them.