Medical Secretary - Neurology

Northern Care Alliance NHS Foundation Trust; Salford; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits as a Medical Secretary in the Neurology department of a prominent NHS Trust. This role is pivotal in supporting the healthcare services that impact local communities. You'll engage in medical audio transcription, manage appointments, and handle inquiries, all while working in a flexible environment that promotes career development. Join a dedicated team committed to delivering high standards of care and making a meaningful difference in the lives of patients. With a competitive benefits package and a focus on work-life balance, this position offers both purpose and growth potential in your career.

Benefits

Flexible working opportunities

Competitive benefits package

Annual leave allowance

Protected hours for health and wellbeing

Qualifications

• Strong organizational skills with an excellent eye for detail.
• Proficient in Microsoft Office and effective communication.

Responsibilities

• Perform medical audio transcription of clinical correspondence.
• Manage administrative tasks and internal/external inquiries.
• Organize workload to meet departmental KPIs.

Skills

Medical audio transcription

Microsoft Office

Organizational skills

Customer service

Telephone communication

Attention to detail

Job description

An exciting opportunity has arisen for a Medical Secretary to work in the Neurology department. With demand on our services at an all-time high, the role our department provides has never been more critical.

We will give you:

1. The chance to make a difference to people in our local communities;
2. A mix of both office and homeworking;
3. Career development opportunities.

We have one position available to support the Neurology Service which is full-time 37.5 hours per week.

As a Medical Secretary your main duties will cover:

1. Medical audio transcription of clinical correspondence.
2. Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department.
3. Update NPSA16 investigation tracker following transcription of correspondence.
4. Deal with internal and external telephone enquiries from patients, staff and external agencies.
5. Undertake routine office duties including printing, scanning and filing.
6. Organising your workload to meet our KPI’s.

To do this we need you to:

1. Be able to prioritise your workload effectively.
2. Pride yourself on being organised.
3. Have an excellent eye for detail.
4. Be confident using a computer and Microsoft Office.
5. Have an excellent telephone manner.
6. Be able to communicate effectively and manage patient expectation.
7. Strive to give our patients an excellent customer service.
8. Be enthusiastic, resilient, confident, and committed.

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk