Medical Secretary - Haematology

NHS Scotland; Glasgow; On-site; GBP 9,000 - 12,000; Part time

Benefits offered by this job

NHS Pension Scheme

Cycle to Work Scheme

Bursary scheme

Job summary

NHS Greater Glasgow and Clyde is seeking a Medical Secretary to provide high-quality secretarial and administrative support to Consultants and multidisciplinary teams within Acute Services. This is a rewarding and varied role where you will play a key part in supporting patient pathways, coordinating clinical activity and ensuring the smooth running of busy services.

This role is based at The New Victoria Hospital, part-time with working pattern Monday and Tuesday 8.30-4.30.

Qualifications

• HNC/SVQ Level III in Secretarial Studies, Business Administration or equivalent relevant experience.
• Strong administrative and organisational skills with the ability to prioritise a demanding workload.
• Advanced keyboard skills with a high level of accuracy and attention to detail.
• Proficiency in Microsoft Office applications and electronic information systems.
• Excellent verbal and written communication skills with the ability to build positive working relationships.
• Ability to work independently, use initiative and maintain confidentiality, diplomacy and tact at all times.
• Experience within a healthcare environment and knowledge of medical terminology would be advantageous.

Responsibilities

• Provide comprehensive secretarial and administrative support to Consultants and clinical teams.
• Manage diaries, correspondence, clinic administration and a range of departmental processes.
• Coordinate patient appointments, admissions, investigations and follow-up arrangements.
• Act as a key point of contact for patients, relatives, staff and external agencies, dealing with enquiries professionally and sensitively.
• Maintain accurate patient information using a variety of clinical and administrative systems.
• Support waiting list management and contribute to achieving service targets and performance standards.
• Work collaboratively with multidisciplinary teams to ensure efficient and effective patient care delivery.

Skills

Admin experience

Microsoft Office

Communication skills

Confidentiality

Attention to detail

Education

HNC/SVQ Level III in Secretarial Studies or equivalent

Tools

Microsoft Office applications

Electronic information systems

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The RoleAre you an organised, proactive and compassionate administrator looking to make a real difference to patient care? NHS Greater Glasgow and Clyde is seeking a Medical Secretary to provide high-quality secretarial and administrative support to Consultants and multidisciplinary teams within Acute Services. This is a rewarding and varied role where you will play a key part in supporting patient pathways, coordinating clinical activity and ensuring the smooth running of busy services. Joining NHSGGC means becoming part of Scotland's largest NHS Board, where your contribution is valued and where you can develop your skills within a supportive, inclusive and patient-focused environment.

This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern

• Part-time, Permanent
• You will be based at The New Victoria Hospital
• Working Pattern: Monday and Tuesday 8.30-4.30
• Please note the salary is Pro Rata for part-time hours.

Key Responsibilities

• Provide comprehensive secretarial and administrative support to Consultants and clinical teams
• Manage diaries, correspondence, clinic administration and a range of departmental processes
• Coordinate patient appointments, admissions, investigations and follow-up arrangements
• Act as a key point of contact for patients, relatives, staff and external agencies, dealing with enquiries professionally and sensitively
• Maintain accurate patient information using a variety of clinical and administrative systems
• Support waiting list management and contribute to achieving service targets and performance standards
• Work collaboratively with multidisciplinary teams to ensure efficient and effective patient care delivery

Knowledge, training, qualifications and/or experience required to do the job

• HNC/SVQ Level III in Secretarial Studies, Business Administration or equivalent relevant experience
• Strong administrative and organisational skills with the ability to prioritise a demanding workload
• Advanced keyboard skills with a high level of accuracy and attention to detail
• Proficiency in Microsoft Office applications and electronic information systems
• Excellent verbal and written communication skills with the ability to build positive working relationships
• Ability to work independently, use initiative and maintain confidentiality, diplomacy and tact at all times
• Experience within a healthcare environment and knowledge of medical terminology would be advantageous

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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