Team Medical Secretary B4

NHS Scotland; Glasgow; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

27 days annual leave

NHS Pension Scheme

Cycle to Work Scheme

Learning & development opportunities

NHS discounts

Employee assistance / counselling

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an efficient secretary/administrator to support the Multidisciplinary Team within Adult Community Mental Health Services across Glasgow City HSCP. The role involves reception duties, data input, record management, and handling referrals through a single access point.

The post is permanent, part-time (20.7 hours over 3 days) with base at Maryhill Health and Care Centre. Flexible working arrangements may be discussed where service needs allow.

Qualifications

• Excellent knowledge of EMIS or an equivalent Patient Administration System.
• Strong administrative and organisational skills.
• Ability to work independently and manage communications effectively.
• Experience in record management and data input processes.
• Ability to support multidisciplinary healthcare teams in a busy service environment.

Responsibilities

• Deliver a high-quality secretarial and administrative service to the multidisciplinary team.
• Carry out reception duties.
• Input and maintain data accurately.
• Manage patient and service records.
• Undertake general typing and administrative tasks.
• Manage calls and emails independently.
• Process referrals and respond to enquiries through a single point of access.
• Support the wider Administrative Team with generic administrative functions.
• Provide cover for administration colleagues during sickness, annual leave, or other absences.

Skills

EMIS or Patient Administration System

Administrative & organisational skills

Independent working

Record management

Data input processes

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

The post holder will provide an effective and efficient secretarial and administrative service to the Multidisciplinary Team within Adult Community Mental Health Services across Glasgow City HSCP. The role supports managerial, psychology, nursing, and occupational therapy staff and includes reception duties, data input, record management, general typing, and handling referrals and enquiries through a single point of access.

This role is not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

Duration, Location, and Working Pattern:

Permanent, part-time

Shift Pattern - 20.7 hours worked over 3 days. Shift pattern to be confirmed

Base location - Maryhill Health and Care Centre

Key Responsibilities

• Deliver a high-quality secretarial and administrative service to the multidisciplinary team.
• Carry out reception duties.
• Input and maintain data accurately.
• Manage patient and service records.
• Undertake general typing and administrative tasks.
• Manage calls and emails independently.
• Process referrals and respond to enquiries through a single point of access.
• Support the wider Administrative Team with generic administrative functions.
• Provide cover for administration colleagues during sickness, annual leave, or other absences.

Knowledge, training, qualifications and/or experience required to do the job:

• Excellent knowledge of EMIS or an equivalent Patient Administration System.
• Strong administrative and organisational skills.
• Ability to work independently and manage communications effectively.
• Experience in record management and data input processes.
• Ability to support multidisciplinary healthcare teams in a busy service environment.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

• A minimum of 27 days' annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

For An Informal Discussion, Please Contact

Catherine McAlaney, Sector Administrator - [e-mail] - 0141 211 1430

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.