Medical Secretary Assistant - Band 2

Lincolnshire Community and Hospitals NHS Group; Lincoln; On-site; GBP 24,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Secretary Assistant to join their team in Lincoln. This pivotal role focuses on patient administration, ensuring high-quality patient care and effective management of resources. You will assist medical secretaries, support clinical teams, and help maintain service levels. The ideal candidate will possess strong typing and communication skills, with a commitment to patient-centered care. Join a compassionate team that values excellence and respect, and make a real difference in the lives of patients while advancing your career in the NHS.

Qualifications

• Experience in an office environment and some knowledge of medical terminology.
• Ability to communicate effectively at all levels and maintain confidentiality.

Responsibilities

• Assist medical secretaries in providing an efficient service for the clinical team.
• Support the Elective Access Clerk in achieving access standards.

Skills

Typing Skills

Word/Text Processing Skills

Good Written Communication Skills

Good Verbal Communication Skills

Ability to Work on Own Initiative

Ability to Prioritise Workload

Knowledge of Medical Terminology

Ability to Complete Tasks Accurately

Education

GCSE English Grade C or Equivalent

4 GCSEs at Grade C or Equivalent

Business Admin NVQ II or Equivalent

Word Processing & Audio Skills to RSA II or Equivalent

Tools

Microsoft Word

Office Equipment (Fax, Photocopier)

Job description

Employer United Lincolnshire Teaching Hospitals NHS Trust Employer type NHS Site Lincoln Hospital Town Lincoln Salary £23,615 per annum Salary period Yearly Closing 27/02/2025 23:59

Medical Secretary Assistant - Band 2

We recognise that outstanding care can only be delivered through our people. We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our values guide everything we do. They are:

• Patient-centred – Putting patients at the heart of everything we do, listening and responding to their needs and wishes.
• Safety – Following ULTH and professional guidelines. Speaking up to make sure patients and staff are safe from harm.
• Excellence – Striving to be the best that we can be. Innovating and learning from others.
• Compassion – Caring for patients and their loved ones in ways we would want for our friends and family.
• Respect – Behaving and using language that demonstrates respect and courtesy to others. Zero tolerance to bullying, inequality, prejudice and discrimination.

If you believe in them too, then you are ready to join the ULTH team.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties.

Job overview

PLEASE NOTE: The start date for this post will be no earlier than June 2025.

Patient administration underpins the patient journey, supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretarial Assistant is a vital part of effective patient administration.

Main duties of the job

• Assists and supports the medical secretaries in providing an efficient medical secretarial service for the clinical team.
• Assists and supports the medical secretaries in achieving targets including CQUINs and validation.
• Assists and supports the Elective Access Clerk to provide an administrative service to the patient which supports the achievement of nationally and locally agreed access standards.
• Provides cover for colleagues in their absence to maintain service levels.

Person specification

Qualifications

• Typing and or Word/Text Processing Skills
• GCSE English Grade C or equivalent
• Word processing & audio skills to RSA II or equivalent
• 4 GCSE C or equivalent
• Business Admin NVQ II or equivalent

Previous Experience

• Previous experience in office environment.
• Some knowledge of medical terminology
• NHS experience
• Ability to complete tasks accurately and efficiently.
• Ability to work on own initiative and prioritise workload to achieve deadlines.
• Good written and verbal communication skills.
• Ability and confidence to communicate at all levels.
• Competent Microsoft Word User.
• Ability to operate office equipment, e.g. Fax, Photocopier.

Specific Requirements

• Conscientious in standard of work produced.
• Ability to work to tight deadlines and as part of a team.
• Clear understanding of the importance of confidentiality.
• Commitment to work towards recognised qualifications as appropriate.
• Ability to work on own initiative.
• Adaptable to change.
• Readiness to try new things.
• Ability to recognise when to seek appropriate assistance from colleagues.

Please note that we do not accept CVs.

Due to the high volume of applications we receive, ULTH reserves the right to close this advert prior to the closing date.