Medical Secretary/Adminstrator | Royal Cornwall Hospitals NHS Trust

Royal Cornwall Hospitals NHS Trust; Truro; On-site; GBP 23,000 - 29,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust is seeking a meticulous Medical Secretary/Administrator to join the HIV Services administration team. You will provide an efficient, comprehensive secretarial and administrative service, working under pressure, prioritising workloads and meeting deadlines.

The role requires excellent communication, liaison with staff at all levels, and a flexible approach. You will be the first point of contact for service users, provide a confidential reception service, and

Responsibilities

• First point of contact for service users, ensuring efficient and sensitive communication with patients and other health professionals.
• Provide a confidential and welcoming reception service for patients at The Hub.
• Responsible for processing confidential information and accurate coding of data.
• Assist with secretarial and administrative support to the HIV team.

Job description

Medical Secretary/Adminstrator | Royal Cornwall Hospitals NHS Trust

This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.

This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.

An opportunity has arisen for a highly motivated and enthusiastic individual to join the HIV Services administration team at the Royal Cornwall Hospitals Trust . You will need to provide an efficient and comprehensive administrative service and should have previous secretarial and administrative experience. Excellent organisational skills are required as is the ability to work under pressure, prioritise workloads and work to deadlines.

Excellent communication skills are required and the post holder will need to have the ability to liaise with staff at all levels and work effectively and efficiently as part of a team. This is a busy role and the post holder will need to have a flexible approach to work and be able to use their own

• First point of contact for service users, ensuring efficient and sensitive communication with patients and other health professionals.
• Provide a confidential and welcoming reception service for patients at The Hub.
• Responsible for processing confidential information and accurate coding of data.
• Assist with secretarial and administrative support to the HIV team.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that rises significantly during peak visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

• Royal Cornwall Hospital in Truro
• West Cornwall Hospital in Penzance

As a teaching hospital, we are proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals while continually strengthening our own services.

Education and lifelong learning are central to who we are. The Knowledge Spa, located on the Royal Cornwall Hospital site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams who support the care of more than half a million people every year.

We are driven by one clear ambition - Outstanding Care for One and All - care that’s safe, kind and high-quality, for every patient and every staff member. We are RCHT.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.