Clinical Correspondance Assistant | Royal Cornwall Hospitals NHS Trust

Royal Cornwall Hospitals NHS Trust; Truro; On-site; GBP 21,000 - 28,000; Full time

Job summary

Royal Cornwall Hospitals NHS Trust in Truro is seeking a Clinical Correspondence Assistant to support patient care by producing and processing clinical correspondence across services. You will use digital systems and voice-recognition technology to edit, format and quality-check documents, ensuring accuracy and timeliness.

Whether you have typing or administration experience or transferable skills from customer service or other fast-paced sectors, we will provide the training and development

Qualifications

• Organised and detail-focused individual
• Typing or administration experience
• Transferable skills from customer service, hospitality, retail or finance in fast-paced environments
• Ability to produce accurate, high-quality work

Responsibilities

• Produce and process clinical correspondence for services across the Trust
• Edit, format and quality-check clinical correspondence using digital systems and voice-recognition technology
• Ensure documents are accurate, professional and completed within agreed timescales

Job description

Clinical Correspondance Assistant | Royal Cornwall Hospitals NHS Trust

Clinical administration is changing, and we're leading the way.

Do you enjoy working with technology and paying attention to detail?

As a Correspondence Assistant, you'll play a vital role in supporting patient care by producing and processing clinical correspondence for services across the Trust.

Based at Royal Cornwall Hospital, Truro, you'll be part of a modern, forward-thinking Clinical Administration Service. Using digital systems and voice-recognition technology, you'll edit, format and quality-check clinical correspondence, ensuring it is accurate, professional and completed within agreed timescales.

Whether you already have typing or administration experience, or you're looking to bring transferable skills from customer service, hospitality, retail, finance or another fast-paced environment, we'll provide the support and development you need to succeed.

If you're organised, detail-focused and take pride in producing accurate, high-quality work that makes a real difference, we’d love to hear from you.

Transforming services. Reimagining careers. Join us and help shape the future of healthcare administration.

As part of our newly transformed Clinical Administration Service, you'll join a modern workforce built around development, innovation and opportunity. With dedicated training, clear progression pathways and exposure to a wide range of services, you'll have the chance to develop valuable professional skills whilst building a rewarding long-term career in healthcare administration.

Royal Cornwall Hospitals NHS Trust (RCHT) is at the heart of acute and specialist care for Cornwall and the Isles of Scilly. We care for a population of around 470,000 people, a number that increases during visitor seasons. We employ around 6,700 staff, united by a shared commitment to deliver safe, high‑quality care. We provide services across three main hospital sites, with around 780 inpatient beds:

Royal Cornwall Hospital in Truro

As a teaching hospital, we’re proud to work in partnership with the University of Exeter Medical School, the University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School, supporting the next generation of health professionals. We’re committed to staying at the forefront of medical advance; investing in our people, developing our facilities, and expanding the specialist care we can offer locally so more patients can receive the care they need closer to home. We have a growing reputation for research and innovation that helps shape better care for the future. The Knowledge Spa, located on our Truro site, is a vibrant hub for medical, nursing and professional education across clinical and non‑clinical roles. It plays a vital role in attracting, developing and retaining highly skilled teams.

We are driven by one clear ambition, Outstanding Care for One and All, care that’s safe, kind and high-quality. We are RCHT.

Our recruitment process

To give candidates the opportunity to explore the full range of opportunities available, we are recruiting all Clinical Administration roles through a single recruitment process.

If you're looking for a career where your skills can make a genuine difference, we'd love to hear from you.

This advert closes on Sunday 25 Oct 2026