Medical Secretary & Admin Lead - NHS Obstetrics

NHS; Wirral; On-site; GBP 28,000 - 31,000; Full time

Job summary

Wirral University Teaching Hospital NHS Foundation Trust is seeking a Medical Secretary in the Women’s Services team based at Wirral. The role supports the delivery of high-quality patient care by generating letters, handling queries with courtesy, and providing a welcoming service throughout the patient journey.

The successful candidate will possess excellent communication and organisational skills, able to work independently or within a multidisciplinary team in a fast-paced environment.

Qualifications

• Educated to NVQ Level 3 or equivalent or relevant experience
• AMSPAR Medical Terminology Certificate or equivalent experience
• RSA Level II word processing or equivalent
• Experience of audio typing
• Experience of working in an administrative role
• Previous administrative experience working with in the NHS or medical environment

Responsibilities

• Implement a system of working by which the secretary manages the office/team workload effectively ensuring that work completed within agreed time scales.
• Supervise trainee secretaries and support staff, including mentoring, and involvement in their appraisal process, where appropriate.
• Manage consultant diary/timetable and administratively support clinical/non clinical activities of the consultant and medical team.
• Exercise independent judgement and initiative based on acquired experience and knowledge when problems arise, by taking appropriate action to resolve the problems or referring to the appropriate person.
• Track patient pathways ensuring that all investigations are arranged including MDT’s and diagnostics.

Skills

Audio typing

Administrative experience

Communication skills

Organisation skills

Confidentiality awareness

Education

NVQ Level 3 or equivalent

AMSPAR Medical Terminology Certificate

RSA Level II word processing

NHS/medical environment experience

Tools

Microsoft Office

Job description

Wirral University Teaching Hospital NHS Foundation Trust is seeking a Medical Secretary in the Women’s Services team based at Wirral. The role supports the delivery of high-quality patient care by generating letters, handling queries with courtesy, and providing a welcoming service throughout the patient journey.

The successful candidate will possess excellent communication and organisational skills, able to work independently or within a multidisciplinary team in a fast-paced environment.