Medical Secretary, Women’s Services – NHS, 37.5h

Wirral; Upton; On-site; GBP 28,000 - 31,000; Full time

Job summary

Wirral University Teaching Hospital NHS Foundation Trust is seeking a proactive Medical Secretary to support the Women’s Services team. You will generate letters, respond to queries with courtesy, and ensure patients receive a professional service throughout their journey.

The role requires excellent communication, organisation, and initiative, with regular contact with patients and multidisciplinary teams in a fast-paced hospital setting. DBS and safeguarding policies apply.

Qualifications

• Educated to NVQ Level 3 or equivalent or relevant experience.
• AMSPAR Medical Terminology Certificate or equivalent experience.
• RSA Level II word processing or equivalent.
• Experience of audio typing.
• Experience of working in an administrative role.
• Previous administrative experience working with in the NHS or medical environment.

Responsibilities

• Implement a system of working by which the secretary manages the office/team workload effectively ensuring that work completed within agreed time scales.
• Supervise trainee secretaries and support staff, including mentoring, and involvement in their appraisal process, where appropriate.
• Manage consultant diary/timetable and administratively support clinical/non clinical activities of the consultant and medical team.
• Exercise independent judgement and initiative based on acquired experience and knowledge when problems arise, by taking appropriate action to resolve the problems or referring to the appropriate person.
• Track patient pathways ensuring that all investigations are arranged including MDT’s and diagnostics.

Skills

Communication skills

Organisational skills

Time management

Microsoft Office

Education

NVQ Level 3 or equivalent

AMSPAR Medical Terminology

RSA Level II word processing

NHS admin experience

Job description

Wirral University Teaching Hospital NHS Foundation Trust is seeking a proactive Medical Secretary to support the Women’s Services team. You will generate letters, respond to queries with courtesy, and ensure patients receive a professional service throughout their journey.

The role requires excellent communication, organisation, and initiative, with regular contact with patients and multidisciplinary teams in a fast-paced hospital setting. DBS and safeguarding policies apply.