Medical Secretary

Betsi Cadwaladr University Health Board; Wrexham; Presencial; GBP 21.000 - 27.000; Jornada completa

Descripción de la vacante

Betsi Cadwaladr University Health Board is seeking an experienced senior medical secretary to join the Dermatology Department on a fixed term/secondment basis for 12 months. You will provide comprehensive secretarial and administrative support to Consultants and their teams and act as the first point of contact for patients, clinicians and staff.

The role requires initiative, strong typing skills, and the ability to work in a busy environment while maintaining professionalism.

Formación

• NVQ Business Administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience.
• RSA /OCR Level 3 or equivalent experience or qualification in typing.
• ECDL or equivalent experience

Responsabilidades

• Provide comprehensive secretarial and administrative support to Consultants and teams.
• Be the first point of contact for patients, doctors and staff within the department.
• Process documents accurately using digital and analogue dictation as directed by clinicians.
• Demonstrate self-directed development and practice of patient administrative systems.

Conocimientos

Excellent communication

Advanced typing

Independent worker

Customer service

Organisational skills

Prioritise workload

Minute taking

Educación

NVQ Business Admin L4

RSA Level 3 typing

ECDL

Herramientas

Microsoft Office

Descripción del empleo

Job Overview

This post is fixed term/Secondment for 12 months due to meet the needs of the service

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

We are currently looking for an experienced and proactive medical secretary to join the Dermatology Department.

The role requires a medical secretary with experience of working on their own initiative at a senior level and is able to offer a comprehensive secretarial and administrative support to the Consultants and their associated teams. As a senior medical secretary, you will be the first point of contact for patients, doctors and staff throughout the Health Board.

Main duties of the job

This challenging position requires someone who is a team player, flexible, organised and is able to work well under pressure. The successful candidate will need to be an experienced typist, qualified to RSA Typing Level III (or equivalent). This position also requires excellent communication skills, the ability to meet the demands of working in a busy environment and is able to represent the department with due professionalism.

Process documents accurately and efficiently using digital dictation, analogue dictation and as directed by the clinician and will demonstrate self-directed development and practice of patient administrative systems, whilst undertaking tasks that will require the individual to exercise judgement and expertise.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and "Proud to Lead" competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Person specification

Qualifications

Essential criteria

• NVQ Business Administration L4 or equivalent experience or City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
• RSA /OCR Level 3 or equivalent experience or qualification in typing
• ECDL or equivalent experience

Desirable criteria

• Management qualification or working towards
• NVQ 3 Customer Service
• ILM Level 2 (or working towards) relevant equivalent qualification
• NHS Statutory and Mandatory Training

Experience

Essential criteria

• Experience of coordinating administration activities
• Experience of working as a medical secretary
• Experience of organising workload and people

Desirable criteria

• Previous NHS Experience

Skills

Essential criteria

• Excellent communication skills
• Advanced typing skills
• Will work unsupervised
• Excellent customer service skills
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft Office applications
• Evidence of Continual Personal Development

Desirable criteria

• Knowledge of Referral To Treatment process (RTT)

Personal Qualities

Essential Criteria

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach

Other Relevant Requirements

Essential criteria

• If required be able to travel between sites if relevant to the demands of the post

Desirable criteria

• Welsh speaker