Medical Secretary

TN United Kingdom; Winchester; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Secretary to join their team in Winchester. This full-time role offers a unique opportunity to support busy consultants across various hospitals and clinics, ensuring efficient patient pathways from referral to discharge. The ideal candidate will possess excellent administrative and customer service skills, thrive in a fast-paced environment, and be adaptable to changing demands. With a focus on high patient satisfaction, this rewarding position promises a dynamic work experience where no two days are the same. Enjoy the benefits of working in a supportive team environment with free on-site parking.

Benefits

Free on-site parking

Qualifications

• Strong administrative skills with experience in a healthcare setting.
• Ability to manage patient pathways and coordinate with clinical teams.

Responsibilities

• Process and log all referrals and schedule appointments efficiently.
• Collaborate with clinical teams to ensure smooth patient care management.

Skills

Excellent administration experience

Customer service experience

Effective communication skills

High attention to detail

Ability to work independently

Adaptability to a fast-paced environment

Proficiency in Microsoft Office

Job description

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Medical Secretary

Location: Winchester, Hampshire

Salary: £25K per annum

Hours: 37.5 hours per week

Employment Type: Permanent

1to1 Group is delighted to be working with a private provider based in Winchester to supply a Medical Secretary on a permanent basis.

In this role, you will support busy consultants across various hospitals and clinics on the south coast. The role is full-time, working either 8-4 or 9:30-5:30, Monday to Friday.

The post holder will be the main contact for administrative issues related to patients’ pathways of care. You will work as part of a friendly team, ensuring the smooth management of patient pathways from referral to discharge, and maintaining high satisfaction levels among patients and clinicians.

Responsibilities include:

1. Process and log all referrals.
2. Schedule new and follow-up appointments, ensuring capacity is used efficiently and patients are seen by the appropriate clinicians.
3. Ensure diagnostic tests and investigations are sourced and results are available for consultations.
4. Accurately record outcomes of clinic attendances.
5. Complete and process clinic cancellation forms.
6. Coordinate with clinical teams to add clinics to the EPR system and process efficiently.
7. Reschedule outpatient clinics as needed, meeting breach times where possible.
8. Use the Trust’s medical transcription system to process letters within agreed timeframes.
9. Collaborate with records staff, clinical colleagues, and other organizations to ensure medical information is available for appointments.
10. Respond to enquiries via letter, fax, or email.

Skills required:

• Excellent administration experience
• Customer service experience
• Effective communication skills
• High attention to detail
• Ability to work independently and in a team
• Adaptability to a fast-paced environment and flexible working hours
• Proficiency in Microsoft Office

This is a highly rewarding role with no two days the same. Benefits include free on-site parking. Please apply now!