Administrator/Medical Secretary

Sustain SoCal; Winchester; On-site; GBP 24,000 - 26,000; Part time

Job summary

Join a dynamic healthcare team as an Administrator/Medical Secretary, where your organizational skills will shine. This role is crucial for ensuring smooth operations, providing a warm welcome to patients, and supporting clinical staff with administrative tasks. With a focus on compassionate care, you'll be part of an innovative organization dedicated to improving healthcare accessibility in Hampshire and the Isle of Wight. If you're passionate about healthcare and thrive in fast-paced environments, this position offers an exciting opportunity to make a meaningful impact in the lives of patients and the community.

Benefits

Flexible working options

Career development opportunities

Training programs

Collaborative working environment

Qualifications

• Experience using Microsoft Office and typing skills are essential.
• NVQ in administration or equivalent is required.

Responsibilities

• Provide secretarial support to clinical staff and manage patient records.
• Schedule appointments and liaise with patients and medical staff.

Skills

Microsoft Office

Typing

Administrative skills

Communication skills

Multitasking

Education

NVQ in Administration or equivalent

Tools

Trust electronic systems

Job description

The closing date is 8th Dec 2024
Job summary

We are currently seeking a highly organised and motivated Administrator/Medical Secretary to join our dynamic team. If you are passionate about healthcare and have the ability for administrative excellence, we would love to hear from you!

As an Administrator/Medical Secretary, you will play a crucial role in ensuring the smooth operation for our clinical staff. You will be the first point of contact for patients, providing them with a warm and professional manner. Your responsibilities will include managing patient records, scheduling appointments, and supporting our medical staff with various administrative tasks. This role requires a high level of discretion, excellent communication skills, and the ability to multitask in a fast-paced environment.

Open only to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service or Hampshire Hospitals FT.

Main duties, tasks & skills required

1. To provide comprehensive, timely and accurate secretarial support to the clinical staff based at the CMHT.
2. To carry out the administration of all new referrals, sending out appointments, liaising with patients or their carers to answer any queries they may have. Type up assessments and carry out any administration required following the assessment.
3. Coordinate and organise actions arising from correspondence and ensure prompt and efficient response, as required, by the medical staff.
4. Coordination with other professionals, outside agencies, legal staff, Trust staff etc., and maintaining records.
5. Manage and prioritise own workload, arrange appointments, take, transcribe and type letters, arrange follow-up actions as instructed, maintaining Consultant diaries to ensure a smooth and effective service, arranging for clinic lists to be available to reception staff.
6. To receive requests for appointments from various sources and to deal efficiently with these requests.
7. Making arrangements with any outside support agencies.
8. Organising meetings and taking minutes as necessary, typing and distributing to those appropriate.
9. To update and record information onto the Trust electronic systems and databases as required within the Trust key targets times, e.g., RiO.
10. Perform any other ad hoc duties, as and when required, which are consistent with the nature of the post in consultation with the Administration Manager.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trust's community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

Person specificationQualificationsEssential

1. Experience of using the Microsoft package.
2. Typing.
3. NVQ in administration or equivalent.

Desirable

1. NHS/Clinical experience.

For help with your application, contact:

Angela Ames, Debra Wells, Laura Nowak
01962831003

Pay scheme

Agenda for Change

Band

Band 3

Salary £24071.00 to £25674.00 Yearly
Contract

Permanent

Working pattern

Part-Time

Reference number

348-MNH-6267

Job locations

Avalon House
Chesil Street
Winchester
Hampshire
SO23 0HU