Medical Secretary

NHS Jobs; West of England; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

27 days annual leave (plus bank hols)

Cycle to work scheme

Nursery onsite (Exeter)

Staff discounts

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking an efficient and dedicated secretary to support consultants and clinical teams across the South West Genetics Service. The role involves typing letters, producing discharge summaries, operation notes, reports and appointment letters to an excellent standard.

You will maintain patient confidentiality, provide compassionate customer care to distressed patients and relatives, and contribute to a professional image of the Trust.

Qualifications

• Secretarial experience with ability to manage clerical tasks efficiently.
• Strong typing and word processing skills with accuracy.
• Commitment to confidentiality and data protection in a clinical setting.

Responsibilities

• Provide full and efficient secretarial support to consultants and clinical teams.
• Type letters and ensure all discharge summaries, reports and appointment letters are produced to a high standard.
• Maintain patient information security and confidentiality at all times and provide excellent customer care.
• Communicate effectively with distressed or anxious patients and relatives with empathy.

Skills

Secretarial skills

Typing letters

Confidentiality

Communication

Customer service

Job description

More detail about the role Specifically this post will work with colleagues across the South West Genetics Service to ensure the provision of a professional, efficient, accurate and timely local service. Provide a point of contact for patients and relatives ensuring that a quality service is maintained to meet their needs, within agreed timescales. To provide a full and efficient secretarial service to consultants and clinical teams. This will include typing letters, and ensuring that all documentation (for example discharge summaries, operation notes, reports, theatre lists, outpatient clinic notes and clinic/appointment letters) is produced to an excellent standard. Ensure all information is secure and confidentiality of information is maintained at all times Provide excellent customer care which may include communication with distressed and anxious patients and relatives, treating them with tact and empathy Ensure the professional image of the Trust is maintained at all times Working Pattern: Monday to Friday. 37.5 hours per week. Interview Date: To be confirmed. Please note, this is a fixed term contract until 01/10/2027. For further information please contact: Holly Brown, Performance & Administrative Manager on 01392 404 330 or email [e-mail] As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust

University Hospitals Bristol and Weston NHS Foundation Trust