Medical Secretary

NHS; Sheffield; On-site; GBP 24,000 - 26,000; Full time

Job summary

Sheffield Children’s NHS Foundation Trust is seeking a Fixed Term Medical Secretary to join the Metabolic Medicine Secretarial Team. The role involves administrative support, patient engagement, and ensuring confidentiality in a dynamic healthcare environment. Suitable candidates should have relevant GCSE qualifications and experience in a healthcare setting.

Benefits

Generous annual leave

Pension schemes

Health and wellbeing programmes

Exclusive discounts

Qualifications

• Minimum of 4 GCSEs including English.
• RSA III Typing or equivalent.
• NVQ2 in Business Administration.

Responsibilities

• Deliver administrative support to the clinical team.
• Manage correspondence and patient records.
• Coordinate investigation and prepare medical documents.

Skills

Time Management

Verbal Communication

Written Communication

Attention to Detail

Confidentiality

Adaptability

Education

4 GCSEs grade C or above including English

RSA III Typing / Word Processing

NVQ2 in Business Administration

Job description

Go back Sheffield Children’s NHS Foundation Trust

Medical Secretary

Information:

This job is now closed

Job summary

Fixed term: 12months | Full-time

An exciting opportunity has arisen to join the Metabolic Medicine Secretarial Team within the Medicine Care Group at Sheffield Children's.

You will deliver administrative support to the clinical team, serving as an important liaison between the Trust, patients, GPs, and healthcare professionals. Responsibilities include managing correspondence, updating patient records, coordinating investigations, booking appointments, preparing medical documents, and supporting meetings and training for new colleagues.

You will be comfortable engaging with others in verbal and written formats, understand patient confidentiality requirements, and be proficient in IT systems and office software.

If you are conscientious and committed to providing great administrative support, we would love to hear from you!

Main duties of the job

Reporting into the Service Coordinator, your responsibilities will include:

Provide efficient administrative support to the clinical team

Manage incoming mail and action on correspondence

Respond to enquiries from patients, GPs, consultants, and external bodies

Update patient records, ensuring accuracy

Type medical correspondence, clinic letters and medico-legal reports

Coordinate investigations and follow-up work for the clinical team, presenting results to clinical staff

Help with meetings, including minute-taking and providing administrative support

Help prepare medical documents such as discharge summaries and ensure appropriate documentation storage

Support inductions for new colleagues, allocate tasks to support staff, and arrange necessary resources like interpreters

About us

At Sheffield Children's, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are Outstanding Patient Care, Brilliant Place to Work, and Leaders in Children's Health.

We work with partners across local, regional, and national levels to deliver physical and mental healthcare in both acute and community settings. Many of our clinicians are nationally and internationally recognised for their expertise.

We're proud that 73% of colleagues would recommend Sheffield Children's as a place to work, placing us among the top five NHS trusts in England -- and the top-ranked trust in the North East and Yorkshire -- in the latest NHS Staff Survey.

Our nearly 4,000 colleagues bring our CARE values -- Compassion, Accountability, Respect, and Excellence -- to life every day, creating a kind, welcoming environment where patients and families feel safe and supported.

As we approach our 150th anniversary in 2026, we're excited to keep building our leadership in children's health, improve experiences for patients and staff, and focus on our communities and population health.

We also offer excellent benefits to support your wellbeing, with generous annual leave and pension schemes, health and wellbeing programmes, and exclusive discounts -- helping you thrive at work and beyond.

Job responsibilities

For more information on the main responsibilities for this post, please refer to the job description and person specification.

Please note that Sheffield Children's uplift pay to meet the Real Living Wage, which is £12.60 per hour.

Diversity Statement

At Sheffield Childrens, we are committed to creating an inclusive environment that celebrates diversity and supports everyones success. We prioritise Equality, Diversity, and Inclusion in our recruitment practices, creating a welcoming space for people of all backgrounds, including ethnic minorities, individuals with disabilities, and LGBTQ+ members.

Recognising that inclusivity is an ongoing effort, we review our processes and welcome feedback to enhance our practices. A diverse team strengthens our organisation and the quality of care we deliver. For ideas on how we can improve, please contact our Recruitment Manager at [e-mail]. Together, were building a workplace where everyone belongs.

#LI-Hybrid

Person Specification

Qualifications

• 4 GCSEs Grace C or above including English
• RSA III Typing / Word Processing or equivalent qualification or experience
• NVQ2 in Business Administration or equivalent

Experience

• Audio Typing experience
• Experience of working in a multi-disciplinary team
• Experience of working with filing systems
• Experience of good customer or patient care
• Experience of working with difference computer software eg email, internet
• Experience of scheduling /co-ordination of activities and / or resources
• Medical Secretarial experience
• Experience with NHS / Healthcare software systems
• Experience of working with confidential material

Knowledge and Skills

• Understanding and knowledge of Caldicott and Data Protection Act
• Good verbal and written communication skills with team / clients / relatives using tact when required
• Ability to deal with conflict
• Good time management skills with the ability to work to prioritise work according to deadlines
• Ability to engage with and motivate others
• high standard of accuracy
• Able to work as part of a team and under own initiative
• Strong analytical skills
• Ability to establish and maintain effective working relationships
• Knowledge of medical terminology
• Understanding of the 18 week Referral to Treatment (RTT) process

Personal Attributes

• Adaptable to change
• Attention to detail and accuracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children's NHS Foundation Trust

£24,625 to £25,674 a yearper annum pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

425-25-7230072

Job locations

Sheffield Children's NHS Foundation Trust