Medical Secretary - Head and Neck

York and Scarborough Teaching Hospitals NHS Foundation Trust; York; On-site; GBP 18,000 - 25,000; Part time

Job summary

A leading healthcare trust is seeking a part-time Medical Secretary for their Head and Neck services at York Hospital. The role requires providing comprehensive secretarial support, managing correspondence, and ensuring effective communication within the medical teams. Ideal candidates will have strong organizational skills and the ability to handle a variety of tasks in a busy environment.

Benefits

NHS Pension Scheme

Generous leave entitlement

Learning and development opportunities

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• Experience working in a medical environment preferred.
• Ability to manage sensitive information and communication.
• Proficient in typing and handling medical terminology.

Responsibilities

• Provide an efficient secretarial service to medical consultants and teams.
• Transcribe dictation and manage correspondence.
• Prioritize and triage calls from patients and clinicians.

Skills

Organisational skills

Communication

Discretion

Job description

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We are looking for a Medical Secretary to join the Maxillofacial and Plastic Surgery Specialties Team at York Hospital, on a part-time basis for 30 hours a week.

Our successful candidate will work as part of a team, taking a lead role in providing a full and comprehensive PA and secretarial service to designated Consultants and their teams.

The post holder will will provide day-to-day work supervision of Assistant Medical Secretaries and Audio Typists.

• Provide a full and comprehensive personal assistant/secretarial service to Consultants and full clinical team members
• Accurately transcribe complicated dictation with complex medical terminology
• Compose letters as appropriate and undertake transcription of dictation
• Take, write and distribute both formal and informal minutes, associated with departmental/directorate/multidisciplinary team meetings
• Receive and process all incoming mail, bringing this and other relevant matters to the timely attention of the medical staff, and taking appropriate action, escalating issues to the relevant clinician as needed
• Triage calls, being the first point of contact, dealing sympathetically with people who may be bereaved, distressed or angry, using tact, persuasion and discretion. Assessing priorities.
• Demonstrate excellent organisational skills with the ability to work both independently and as part of a team, prioritising workload, cope with multi-tasks and work to deadlines
  
  

Our Benefits

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
  
  

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

For further details / informal visits contact: Name: Stan Disbury Job title: Service Manager Email address: [e-mail] Telephone number: 01904721757

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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