Medical Secretary

University Hospitals of Derby and Burton NHS Foundation Trust; Ilkeston; On-site; GBP 25,000 - 30,000; Full time

Job summary

Un hôpital communautaire réputé à Ilkeston recherche un secrétaire médical pour fournir un soutien administratif efficace aux cliniciens et à leurs équipes. Le candidat idéal devra démontrer une communication claire, une organisation exceptionnelle et la capacité de gérer le temps efficacement tout en adhérant aux politiques et procédures de l'hôpital. Des opportunités de développement professionnel et divers bénéfices pour le personnel sont offerts.

Benefits

Opportunités de développement

Programmes d'assistance aux employés

Adhésions de gym à prix réduit

Classes de fitness sur place

Plans de véhicules

Qualifications

• Connaissance des politiques d'accès aux patients du Trust.
• Compréhension du processus RTT de 18 semaines.
• Capacité à travailler sous pression.

Responsibilities

• Agir en tant que point de contact pour les patients et le personnel médical.
• Gérer les listes d'attente et conformer aux politiques du Trust.
• Fournir un soutien administratif pendant l'absence des collègues.

Skills

Communication

Organisation

Gestion du temps

Job description

To provide efficient medical secretarial services to clinicians and their teams in respect of NHS work.

To work flexibly with or alongside medical secretarial staff, clinicians, health records staff, and other teams when required.

Ilkeston Community Hospital, part of University Hospitals of Derby and Burton, is a friendly community hospital based in Ilkeston. We work closely with other community hospitals including St Oswalds, Ripley, Heanor, and Long Eaton, striving to make the patient experience the best.

If you are applying for an Internal Secondment, please ensure you have spoken to your line manager and have their support prior to your application. Please contact the Recruitment Team if you have any questions.

Responsibilities include acting as the point of contact for patients and medical staff on behalf of the consultant and team, ensuring queries are answered within agreed timescales and quality standards.

Other duties include sourcing and tracking case notes, ensuring urgent test results and correspondence are promptly brought to the attention of the consultant or team, and validating clinic outcome forms.

You should have an understanding of the 18-week RTT process, knowledge of the Trust Patient Access Policy, and an agreement to adhere to these policies according to National Trust Guidelines.

Additional responsibilities involve working within strict Trust and Government policies, managing waiting lists and the 18-week guideline, and effectively informing patients and clinicians of outcomes and information related to service delivery and waiting list queries.

The role requires liaising effectively with hospital wards and departments, escalating urgent problems to senior management, and providing secretarial support or cover during colleagues' absence.

Closing date of applications: 13 July 2025

Interview date: 25 July 2025

As a trusted organization at the heart of our communities, we aim to support the public, patients, and our staff in achieving the best health outcomes by providing Exceptional Care Together. Our core values of Compassion, Openness, and Excellence underpin our work, with behaviors embedded in all aspects of our service.

In Return We Will Offer:

• Development opportunities, including professional and leadership growth
• Ongoing support from recruitment through to your integration and beyond
• Staff benefits such as employee assistance programs, discounted gym memberships, onsite fitness classes, and car schemes

Key Facts:

• We see on average 4,810 outpatient appointments daily.
• We are the 4th busiest Trauma & Orthopaedic outpatient department in England, with an average of 2,077 per week.
• An average of 1,115 patients are seen in A&E across our network daily, making us the 3rd largest in the country.
• Our hospitals admit approximately 195 emergency patients daily.
• Last year, we undertook nearly 33,700 planned surgical operations across 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We perform over 140 elective procedures each working day.
• UHDB is a research-active university hospital with a large portfolio of clinical trials and research opportunities for staff.

  For further details or informal visits, contact:

  Name: Stephanie Shaw
  Job title: Medical Secretary Team Leader
  Email: [e-mail]
  Telephone: [phone]

  If you would like to visit our hospital, please get in touch.