Medical Secretary

The Sloane Street Surgery; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Staff events

Training & development

Job summary

The Sloane Street Surgery on Sloane Street in London is seeking an enthusiastic medical secretary to support our GP partners in a busy private practice. You will manage administration and provide efficient secretarial support to the wider team.

Responsibilities include processing patient information, appointments, referrals, handling enquiries, coordinating imaging and invoices, and maintaining accurate records with discretion.

Qualifications

• GCSE English and Maths at grade C or above.
• Experience in a medical or healthcare setting preferred.
• Strong data entry and record-keeping skills.

Responsibilities

• Process patient information, letters, reports, referrals, appointments, and inquiries.
• Ensure timely handling of all correspondence.
• Book appointments and coordinate imaging, pathology, or hospital appointments.
• Handle outstanding invoices to ensure prompt payment.
• Manage a busy switchboard and handle queries/complaints.

Skills

Exceptional communication

Interpersonal skills

Numeracy

Literacy

Accurate typing

Attention to detail

Discretion

Education

GCSE English and Maths (C or above)

Tools

EMIS

MS Word

Outlook

Microsoft Office

Job description

We are looking for an enthusiastic and hard working medical secretary to manage the administration of our GP partners within this exceptionally busy private practice on Sloane Street.

You will be responsible for providing efficient secretarial support to the wider team of GPs.

The Sloane Street Surgery is an established private general practice situated between Sloane Square and Knightsbridge. We offer high-quality private healthcare in a professional and efficient working environment.

Responsibilities include:

• Processing all patient related information, including clinic letters, reports, referrals, appointments, admissions, and all general enquiries.
• Ensuring that all correspondence is handled within the required timeframes.
• Booking all appointments and co-ordinate imaging, pathology, or hospital appointments as required.
• Handling any outstanding invoices for patients, insurers or third parties to ensure prompt payment.
• Call handling for an exceptionally busy switchboard.
• Query and complaints handling

Requirements for this position include:

• Exceptional communication and interpersonal skill
• Well established numeracy and literacy skills (GCSE or equivalent, at grade C or above in Mathematics and English)
• Accurate typing
• Demonstrate a good working knowledge of windows based computer systems and be capable of using most Microsoft Office applications, particularly, EMIS, MS Word and Outlook
• Demonstrate ability to pay good attention to detail, reliably check and record data and identify anomalies and be able to self-check completed work
• A high level of discretion
• Experience working in a medical or healthcare setting is favourable

The Sloane Street Surgery is keen to foster opportunities to thrive within the workplace. We offer ongoing development and training, comprehensive annual leave, exciting and enjoyable staff events, and more.

We would love to hear from you if you are interested in becoming a member of our close-knit team.