Medical Secretary

Confidential; Greater London; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Remote working

Occasional Saturday clinic in London

Job summary

Confidential client in London is seeking a Medical Secretary/PA to provide administrative support to a busy clinic. The role is primarily remote, with the flexibility to work approximately 1 Saturday a month in Marylebone, London.

Ideal candidates will have medical secretary experience, strong organisational skills, and familiarity with Carebit. The role includes permanent and 6-month contract options, with duties spanning patient booking, invoicing, dictation processing, and diary management.

Qualifications

• Excellent organisational and interpersonal skills, with strong verbal and written communication.
• Ability to work with diverse backgrounds with discretion and empathy.
• Commitment to delivering high levels of patient care and customer service.
• Experience in a busy environment handling high volumes of patient enquiries.

Responsibilities

• Book patients into clinic.
• Liaise with patients, clinicians and investigation centres to ensure letters and investigations are available in clinic.
• Book investigations at the clinic or other centres as needed.
• Bill patients, healthcare providers and others for appointments and chase payments.
• Process letters from dictation and liaise with doctors to finalise.
• Maintain quickbooks and keep patient information up-to-date.
• Organise travel arrangements and arrange weekend clinics.
• Support academic and clinical meetings and prepare information sheets.

Skills

Organisational skills

Interpersonal skills

Verbal communication

Written communication

Discretion and empathy

Patient care/customer service

Carebit experience

Tools

Carebit

Job description

Our client, a private Consultant based in London, is recruiting for a Medical Secretary / PA to provide administrative support to their busy clinic. The role will primarily be remote working, but you will need the flexibility to be able to work approximately 1 Saturday a month in clinic based in Marylebone, London.

This is a fantastic opportunity for someone who has worked within the medical field, who can commit to giving the necessary support needed to the consultant.

We have a permanent role and a 6 month contract available.

Medical Secretary / PA Responsibilities to include:

• Book patients into clinic
• Liaise with patients/clinicians/investigation centres to ensure that any letters/investigations are available in clinic
• Book investigations at the clinic or other centres (as appropriate)
• Bill patients/healthcare providers/others for appointments and chase payments in a timely fashion
• Respond to telephone and email queries in a timely fashionProcess letters including the checking and formatting of letters returned from the dictation service and liaise with the doctor to get them corrected
• Ensure QuickBooks is maintained and up-to-date
• Order supplies needed in clinics ensuring that adequate supplies are available at all times
• Participate in the organising and running of courses
• Ensure that the patient information sheets are kept up-to-date and available at all times in clinic
• Ensure that the system is kept up-to-date
• Liaise with Nurses to organise weekend clinics
• Organise academic and clinical meetings
• Bill for academic meetings and activities
• Maintain the doctor s diary (for clinical and academic activities)
• Organise travel arrangements e.g., booking flights and train tickets
• Other ad hoc duties as required

About you:

• Excellent organisational, interpersonal skills, verbal and written communication skills with the ability to work with people from various backgrounds with discretion and empathy
• A genuine commitment and passion for delivering outstanding levels of patient care and customer service
• A track record of working in a busy working environment and dealing with a high volume of patient enquiries
• Highly organised, methodical and efficient with an excellent eye for detail
• A calm, professional and warm telephone manner
• The ideal candidate will have experience working as a private Medical Secretary and experience of using Carebit

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