Medical Resourcing Officer

NHS; Crewe; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent healthcare institution in Crewe is seeking a Medical Resourcing Officer to support recruitment and staffing for medical staff. You'll manage day-to-day activities and contribute to building relationships across various departments. Candidates should have excellent IT and communication skills and prior experience in a customer service or office role. This is an office-based position, with potential for hybrid work after onboarding. The role requires strong organisational talents and a commitment to exceptional customer service.

Qualifications

• Previous experience in a busy office environment or customer service role.
• Knowledge of Employment Checks Standards and relevant national guidelines.
• Understanding of employment legislation related to recruitment.

Responsibilities

• Manage day-to-day recruitment activities for medical staff.
• Support clinical managers with creative recruitment methods.
• Oversee temporary staffing arrangements and compliance checks.

Skills

Excellent IT Skills

Outstanding customer service

Excellent organisation and prioritisation skills

Creativity

Education

GCSE (Grade C or above) English or equivalent experience

Tools

Microsoft Office packages

Job description

Medical Resourcing Officer

The closing date is 28 December 2025

An exciting opportunity has arisen for a new member to join the Medical Resourcing Team at MCHFT.

As a Medical Resourcing Officer you will support our clinical divisions with the recruitment and temporary staffing arrangements of medical staff, providing administrative support and delivering a first class customer service.

The role is great for networking and building relationships with different departments. You will work closely with all medical staff, senior managers, HR teams, divisional service teams, executive directors, outside agencies and other Trust staff as necessary to meet service need.

We are looking for an enthusiastic and highly motivated individual to embrace and develop this fast paced and interesting role. You must be an effective communicator, possess excellent IT skills (Outlook, MS Teams, Microsoft Word and Excel), have excellent accuracy and attention to detail and be able to organise and prioritise your work.

This role is office based at Infinity House, Crewe and the working hours are Monday to Friday 09.00-17.00. Once you've settled in, and "learned the ropes," we can discuss a hybrid working pattern.

The Medical Resourcing Team are friendly and supportive, there is no I in Team! You need a strong work ethic as it is a busy role, however, we will provide you with all the training and support you need to establish yourself in the role.

Main duties of the job

You will look after the day to day recruitment activity for medical staff within your designated areas, undertaking pre-employment checks for all new starters and ensuring the pre-boarding journey is first class supporting the reduction in time to hire.

You will support clinical managers by exploring new roles, discuss creative recruitment methods and explore the use of placement agencies to reduce temporary staffing spend and provide stability for the medical workforce in that area.

You will also be responsible for overseeing the temporary staffing arrangements, completing compliance checks regularly, supporting with the expansion of our medical bank and contributing to the reduction of agency spend.

It is a very busy role so we need someone with:

• Excellent IT Skills - we use various systems within the team including Microsoft Office packages and external platforms. Full training will be provided.
• Excellent organisation and prioritisation skills - it is very busy, no day is the same but if you love a varied role then this is for you!
• Outstanding customer service - You'll be liaising with internal and external stakeholders daily at all levels of seniority therefore good communication skills and a professional manner is essential.
• Creativity - we are always looking at new ways to do things and improve our service so ideas are always welcome!

About us

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester (population 357K). The Trust provides high quality planned and emergency care, cardiac, critical care, child health, maternity services and intermediate care at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. The Trust provides over 500 beds and employs over 5,100 members of staff. A comprehensive range of community services is provided across 26 medical centres and schools through our Central Cheshire Integrated Care Partnership.

We have played, and continue to play, a proactive role in the development of Integrated Care plans across Cheshire & Merseyside and our local Cheshire East and Cheshire West Place-based systems. We believe, and it is the cornerstone of our five-year Trust Strategy, there is the opportunity to progress innovative, responsive and effective care in the best setting for the patient, be it in the hospital or out in the community.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

We welcome all applicants and assess all job applications based on knowledge, skills and experience needed for the post.

Job responsibilities

Please see the Job Description and Person Specification for the Main Responsibilities of the Vacancy.

Person Specification

Qualifications

• GCSE (Grade C or above) English or equivalent experience

Experience

• Previous experience working in a busy office environment or customer service role.
• A working knowledge of Microsoft Office packages
• Knowledge of Employment Checks Standards and other relevant national guidelines
• Understanding of employment legislation in relation to recruitment and selection.
• Previous experience working in a recruitment / medical resourcing role.

Skills

• Excellent written and oral communication and interpersonal skills to promote a positive impression of the service.
• Excellent organisational skills, methodical and numerate
• Excellent team working skills.
• Accuracy and attention to detail - ability to record data accurately
• Ability to plan and manage a busy workload.
• Able to always deal with confidential and sensitive issues with tact and diplomacy.
• Ability to consistently deliver a client focussed service, which promotes good customer service and effective working relationships.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Mid Cheshire Hospitals NHS Foundation Trust