Medical Records Clerk

Somerset NHS Foundation Trust; Monkton Heathfield; Sur place; GBP 21 000 - 25 000; Plein temps

Résumé du poste

Somerset NHS Foundation Trust is recruiting a Medical Records Clerk (Band 2) to join the busy Medical Records Department in Priorswood. The role focuses on creating, retrieving, filing and securely moving patient records to ensure information is available at the right time and place.

You will work 7.5-hour shifts, typically 06:00-14:00 or 10:00-18:00, with flexibility across patterns. The job is practical and hands-on, requiring organisation, reliability and the ability to work in a fast-paced

Qualifications

• This is a practical, hands-on role suited to someone who is organised, reliable and enjoys working in a fast paced environment.

Responsabilités

• Retrieve, prepare and distribute patient case notes in line with clinic schedules and urgent requests
• Create new medical records and ensure no duplicate records are generated
• File, track and return records accurately using electronic tracking systems
• Identify missing, duplicate or damaged case notes and escape issues appropriately
• Answer telephone enquiries and respond to emergency record requests
• Maintain confidentiality and comply with Information Governance and Records Management policies
• Support the safe, secure and efficient running of the Medical Records Department
• Assist with mentoring and supporting new team members as required

Description du poste

Somerset NHS Foundation Trust is looking to recruit a Medical Records Clerk (Band 2) to join our busy Medical Records Department based in Priorswood. This is an important operational role providing essential support to clinical services and helping to ensure patient records are available at the right place and at the right time. The department is open from 06:00 to 18:00. The post holder will work 7.5-hour shifts, typically either 06:00-14:00 or 10:00-18:00, depending on service needs. Flexibility to work across these shift patterns is required. As a Medical Records Clerk, you will play a key role in the safe and effective care of our patients by managing the creation, retrieval, tracking, filing and secure movement of medical records. You'll join a supportive team and contribute to the Trust's vision for modernising medical records and progressing towards a digital records future. This is a practical, hands on role suited to someone who is organised, reliable and enjoys working in a fast paced environment.

Key responsibilities

• Retrieve, prepare and distribute patient case notes in line with clinic schedules and urgent requests
• Create new medical records and ensure no duplicate records are generated
• File, track and return records accurately using electronic tracking systems
• Identify missing, duplicate or damaged case notes and escape issues appropriately
• Answer telephone enquiries and respond to emergency record requests
• Maintain confidentiality and comply with Information Governance and Records Management policies
• Support the safe, secure and efficient running of the Medical Records Department
• Assist with mentoring and supporting new team members as required

Please refer to the attached Job Description and Person Specification for more information about the role.