Medical Records Clerk

Betsi Cadwaladr University Health Board; Colwyn Bay; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join Betsi Cadwaladr University Health Board as a Medical Records Clerk and play a critical role in supporting patient care through efficient case management. This role offers a chance to work in a dynamic health organization, requiring strong communication and organizational skills. Candidates with a good standard of education and proficiency in Microsoft Office are encouraged to apply.

Qualifications

• Good standard of education required.
• Experience with Microsoft packages essential.
• Ability to organize and prioritize workload.

Responsibilities

• Provide essential support for patient care by managing case notes.
• Maintain confidentiality following NHS regulations.
• Ensure all patient interactions are conducted courteously.

Skills

Communication

Organizational skills

Attention to detail

Education

GCSE Maths and English Grade C

NVQ Level 2 Customer Services

Tools

Microsoft Office Package

Job description

Job Overview

We are looking to recruit an enthusiastic, motivated person who will provide medical records support for the Central Mental Health Service

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role.

Main duties of the job

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T h e post h olderwillc r o s sc o verinallas p ec t s o f t h ero l eincl u din g , t hep u lling,f i l i ng, pruning, de s t r uc t i o n, p r e p ara t i o n , a mal g a m a t i o n a n ds e c u re t r a n s p o r t a t i o n / de l i v e r y o f t h eca s e n o t e s. P r o v i d i n ga p r o f e ss i o n al a n def f ic i e n trec e p t i o ns e rviceasrequ i r ed, e nsur i ng t h a tallpa t i e n t s a nd visi t orsare w e lcom e d i nan a pprop r i a t ema n n e r.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

Person specification

Essential Criteria

Qualifications and / or Knowledge

• Good standard of education, GCSE Maths and English Grade C or above, or equivalent qualifications
• Basic knowledge of principles of confidentiality
• NVQ Level 2 Customer Services, or equivalent knowledge & experience, or willing to work towards
  
  

Desirable criteria

• NVQ or equivalent qualification / experience
• Knowledge of NHS Records Management legislation
  
  

Experience

Essential criteria

• Experience of working with Microsoft packages
  
  

Desirable criteria

• NHS experience
• Previous Administrative and Customer Service experience
• Working with filing procedures
  
  

Aptitude And Abilities

Essential criteria

• Good written & verbal skills both face to face and on the telephone
• Attention to detail
• Methodical approach
• Ability to organise and prioritise own workload
• Ability to exert light/moderate physical effort when handling equipment i.e. trolleys and mobile racking, and to lift,fileTransfer case notes from one location to another, to sort and reorganise appropriately
  
  

Desirable criteria

• Investigative skills
  
  

Values

Essential Criteria

• Self-motivated, hardworking & enthusiastic
• Presents self as courteous, respectful and helpful
• Good interpersonal skills, ability to empathise
• Commitment to providing patient centred care
• Ability to work autonomously Discreet and confident