Medical Records Clerk

NHS; Colwyn Bay; On-site; GBP 18,000 - 24,000; Full time

Job summary

The NHS is seeking a dedicated Medical Records Clerk to support the Central Mental Health Service. This role involves maintaining patient case records, ensuring data accuracy, and promoting a patient-centered approach within the NHS framework. Candidates should be self-motivated and possess excellent communication skills along with a good education background.

Benefits

NHS pension scheme

Commitment to professional development

Supportive working environment

Qualifications

• Good standard of education required with GCSE in Maths and English.
• Experience in customer service and administrative roles preferred.
• Basic knowledge of NHS Records Management legislation necessary.

Responsibilities

• Provide support in managing patient medical records efficiently.
• Ensure the delivery of case notes as required.
• Maintain confidentiality and uphold NHS standards.

Skills

Communication

Organizational skills

Customer service

Confidentiality principles

Methodical approach

Education

GCSE Maths and English Grade C or above

NVQ Level 2 Customer Services

Tools

Microsoft Office

Job description

We are looking to recruit an enthusiastic, motivated person who will provide medical records support for the Central Mental Health Service

The successful candidate will have a good standard of education, excellent communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidate should also have excellent keyboard skills and experience of Microsoft Office Package. The post holder will be expected to undertake a variety of duties within the role.

Main duties of the job

The Medical Records Clerk will be responsible for providing an essential support service in the continuing care of patients, ensuring that the case notes are at the right place at the right time.

To actively promote the vision for the Health Records service working towards a Digital Records future and support the delivery of modernisation plans for Health Records. This will require the post holder to support with the delivery of the BCU Health Records Operational Plan by supporting the Medical Records Supervisor.

The post holder will cross cover in all aspects of the role including, the pulling, filing, pruning, destruction, preparation, amalgamation and secure transportation / delivery of the case notes. Providing a professional and efficient reception service as required, ensuring that all patients and visitors are welcomed in an appropriate manner.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Person Specification

Qualifications and / or Knowledge

• Good standard of education, GCSE Maths and English Grade C or above, or equivalent qualifications
• Basic knowledge of principles of confidentiality
• NVQ Level 2 Customer Services, or equivalent knowledge & experience, or willing to work towards
• Knowledge of NHS Records Management legislation

Experience

• Experience of working with Microsoft packages
• NHS experience
• Previous Administrative and Customer Service experience
• Working with filing procedures

Aptitude and Abilities

• Good written & verbal skills both face to face and on the telephone
• Methodical approach
• Ability to organise and prioritise own workload
• Ability to exert light/moderate physical effort when handling equipment i.e. trolleys and mobile racking, and to lift,fileTransfer case notes from one location to another, to sort and reorganise appropriately

Values

• Self-motivated, hardworking & enthusiastic
• Presents self as courteous, respectful and helpful
• Good interpersonal skills, ability to empathise
• Commitment to providing patient centred care
• Ability to work autonomously Discreet and confident

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.