Medical Receptionist/Administrator

NHS; Darlington; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading healthcare organization is seeking a full-time Medical Receptionist/Administrator for a busy practice in Darlington. The successful candidate will provide essential administrative support, manage patient communications, and ensure the smooth operation of clinical data systems, contributing to a responsive healthcare environment.

Qualifications

• GCSE in English and Maths required.
• Experience with SystmOne essential.
• Strong customer service and teamwork skills required.

Responsibilities

• Provide administrative support including data input and managing information systems.
• Handle face-to-face reception work and telephone calls.
• Support effective communication between patients and staff.

Skills

Customer Service

Attention to Detail

Teamwork

Education

GCSE grade A to C in English and Maths

Tools

SystmOne

Job description

Full time Medical Receptionist/Administrator ( Part time maybe considered)

We are looking for an enthusiastic, highly motivated Medical Receptionist/Administrator to join our team

The successful candidate will provide administrative support to the Practice including:

Input data to our clinical system

Process clinical correspondence

Look after medical records to help our clinicians work efficiently

Help manage the IT within our practice

Face to Face reception desk work

Managing telephone calls plus variety of admin tasks

Previous experience of the SystmOne clinical system is essential

Main duties of the job

The role requires tenacity, attention to detail and a willingness to learn.

We are looking for someone who enjoys working in a dynamic environment, has excellent customer service skills and who ideally has GP practice experience.

You need to enjoy working in a team and be able to deal with any situation that arises with confidence and professionalism

About us

Whinfield Medical Practice is situated in north Darlington within easy access to the A66 and A1.

We are a large, busy practice with nearly 12,000 patients and 8 GPs. We open 5 days per week with two early mornings.

Job responsibilities

Main Purpose of the Post: To support the Practice in all aspects of all data input and management of the information systems in accordance with practice policies. To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• Knowledge of SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.