Receptionist / Administrator

NHS; Otley; On-site; GBP 18,000 - 24,000; Part time

Job summary

Chevin Medical Practice is seeking enthusiastic and skilled Receptionists / Administrators to join their team in Otley. The successful candidates will be responsible for handling patient queries and supporting administrative operations within a busy medical practice, focusing on customer service and communication.

Qualifications

• Customer-facing experience with high volume phone calls.
• Excellent interpersonal and communication skills are essential.
• Proactive and resourceful with a flexible attitude.

Responsibilities

• Dealing with patient queries and phone calls efficiently.
• Maintaining a high level of organisation and professionalism.
• Supporting team members and covering additional shifts when needed.

Skills

Communication

IT Skills

Organisational Skills

Team Player

Customer Service

Proactivity

Job description

Chevin Medical Practice is looking to recruit both full-time and part-time Receptionists / Administrators to join our busy and friendly team.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Main duties of the job

Applicants must:

• have customer-facing experience and have the ability to deal with a high volume of phone calls;
• have excellent interpersonal and communication skills;
• possess good IT skills;
• have excellent organisational skills;
• have the ability to be proactive and resourceful;
• have a professional attitude, with commitment and patience;
• be a good team player and be flexible to cover additional rota absences;
• have use of a car to be able to work across the Otley and Bramhope surgeries.

About us

We are a large, training practice with approximately 19,000 patients, covering Otley, Bramhope, and surrounding areas.

Job responsibilities

Are you enthusiastic, motivated, organised, proficient with IT systems, and reliable?

Chevin Medical Practice is looking to recruit a Receptionist / Administrator (part-time) to join our busy and friendly team.

Person Specification

Qualifications

• have excellent interpersonal and communication skills;
• possess good IT skills;
• have excellent organisational skills;
• have the ability to be proactive and resourceful.

Experience

• have customer-facing experience and the ability to deal with a high volume of phone calls;
• have a professional attitude, with commitment and patience;
• be a good team player and be flexible to cover additional rota absences.