Medical Receptionist/ Admin/ Secretary

North Staffordshire Combined Healthcare NHS Trust; Stoke-on-Trent; On-site; GBP 25,000 - 35,000; Full time

Job summary

Le North Staffordshire Combined Healthcare NHS Trust recherche un administrateur motivé pour rejoindre son équipe de codage. Dans ce rôle, vous serez responsable de la gestion du flux de documents médicaux et du codage des informations dans les dossiers électroniques. Nous offrons une formation complète et des opportunités de bien-être au sein de notre équipe.

Benefits

Flexibilité de travail

Opportunités de bien-être

Programme de durabilité

Qualifications

• Expérience en tant qu'administrateur souhaitée.
• Capacité à travailler en équipe et à gérer des tâches administratives.
• Connaissance des systèmes de santé et de codage.

Responsibilities

• Gérer le flux de travail administratif, y compris le codage des documents médicaux.
• Liaison avec l'équipe clinique pour les demandes et questions.
• Contribuer aux projets de l'équipe et soutenir les pratiques en matière de gouvernance.

Skills

Organisation

Communication

Travail d'équipe

Education

Aucune qualification spécifique mentionnée

Tools

EMIS

Docman

Job description

THIS IS FOR ICB STAFF ONLY

Would you like to become a member of our Primary Care Services administration team providing innovative care to our patient population as part of an outstanding CQC organisation?

Do you want to have a job that makes a difference and helps people? Are you organised, and keen to use your skills to help our doctors, nurses, and other healthcare staff to provide an outstanding service? Then you might fit in very well in our coding team.

We are looking to appoint a highly motivated and experienced administrator who is able to work cross site at our three integrated practices Moorcroft Medical Centre, Holmcroft Surgery and Keele Health Centre supporting the admin function with particular focus on coding medical documents.

The main responsibility of this role is to administrate and filter the paperwork workflow so that the GPs only see the items they need to action and the rest is on the patients record ready for their next interaction.

You will be responsible for the coding of relevant information from hospital letters and clinical correspondence into the patients electronic healthcare records on the clinical system, adhering to the practice coding policy

We are a friendly and well organised team with a forward thinking approach. Full training will be provided to support induction into the role.

To work as a clinical coder within Moorcroft, Holmcroft and Keele practices.

To support the current team in managing both incoming and existing workload

Use of EMIS and Docman

Coding from letters received from secondary care

To work within the processes and protocols which allow the organisation to comply with CQC and clinical and information governance requirements.

Ensuring that a general broad knowledge of all tasks is in place and requesting further support and training as gaps in knowledge are identified.

Liaising with and supporting practice team members for general queries and any practice systems which are in place such as recall, target achievement etc.

Contributing towards any projects or pilots that the practice may take part in.

Acting upon clinical team queries and/or instructions from the clinical team.

Identifying issues which need further management and making the appropriate team member aware of the need to action.

Contribution towards the setting up of appropriate protocols and adhering to them.

Covering team absences to ensure a safe working environment and preservation of safe working systems.

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves on ensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world’s first ‘carbon net zero’ national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike. For 2024/2025, we have launched our “Proud to be Green” engagement campaign which is aligned to the targets set out in our Green Plan. As a Trust, you can be assured that we will commit to supporting you in working towards our net zero ambitions, set out in our Green Plan, through our sustainability programme”.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

For further details / informal visits contact: Name: Tilly Sambrook Job title: Admin Lead Email address: [e-mail]