Medical Receptionist

North Staffordshire Combined Healthcare NHS Trust; Stafford; On-site; GBP 19,000 - 24,000; Part time

Job summary

Join the Primary Care Directorate at North Staffordshire Combined Healthcare NHS Trust as a Medical Receptionist, supporting a friendly team at Holmcroft Surgery. This role focuses on delivering excellent reception and administrative services while adapting to various practices. The Trust, rated 'Outstanding' by CQC, values inclusion and teamwork.

Qualifications

• Must be highly motivated and committed.
• Ability to drive and adaptability to service demands.

Responsibilities

• Provide efficient reception service to patients and stakeholders.
• Support administrative functions in line with practice policies.
• Ensure compliance with CQC and governance requirements.

Skills

Customer service

Communication

Teamwork

Job description

THIS VACANCY IS FOR ICB STAFF ONLY

Looking for something different from traditional general practice?

Come and join the growing Primary Care Directorate within North Staffordshire Combined NHS Healthcare Trust, working within our reception team.

We are looking to appoint a highly motivated and committed Medical Receptionist to join our team at Holmcroft Surgery working 30 hours per week.

Responding to the needs of our expanding group of Integrated practices, successful applicants will also be required to support our teams at Keele Practice, Moss Green Surgery, and Moorcroft Medical Centre in Hanley. Therefore, the ability to drive and be adaptable to the demands of the service is a must.

We are a friendly and well-organised team with a forward-thinking approach, working with Proud to Care Values as part of an outstanding organisation.

To offer patients, clinical staff, attached and external agencies an efficient, reliable, and courteous reception service and to provide administrative support to the practice to ensure effective functioning, in accordance with practice policy on confidentiality. Customer service and communication are essential elements of the role.

To provide excellent team working skills to ensure a quality and efficient service is provided to patients and wider stakeholders.

To work within the processes and protocols that allow the organisation to comply with CQC and clinical and information governance requirements.

Please Refer To Job Description For Full Details.

We are a forward-thinking Trust and are extremely proud to have attained the highest possible rating of “Outstanding” from the Care Quality Commission (CQC), one of only two specialist Mental Health Trusts in England to be awarded this.

Our vision is ‘To be Outstanding in all we do and how we do it’ and the way we do inclusion is no exception. As a ‘Disability Confident Employer’, we believe that inclusion is something you feel when you work at the Trust, and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, teamwork, and resilience.

For further details / informal visits contact:

• Name: Louise Dawkes
• Job title: Front of House - Admin Lead
• Email address: [e-mail]