Medical Receptionist

Ausdocs Holdings Group; Rockhampton; On-site; GBP 21,000 - 27,000; Full time

Job summary

City Heart Medical in Rockhampton is seeking a dedicated, enthusiastic and professional Medical Receptionist to join our busy team on a full-time basis. The role provides exceptional customer service and administrative support to our patients and clinical staff.

You will be responsible for answering incoming calls, scheduling appointments, meeting and greeting patients, and handling invoicing and receipting.

Qualifications

• Excellent interpersonal and written communication skills.
• Ability to remain calm and professional.
• Experience with Best Practice and Microsoft Office is desirable.
• Experience in general practice is preferred.

Responsibilities

• Answering incoming calls.
• Scheduling appointments.
• Meeting and greeting patients.
• Invoicing and receipting.

Skills

Interpersonal skills

Written communication

Customer service

Multitasking

Typing

Tools

Best Practice

Microsoft Office

Job description

For over 65 years, City Heart Medical has been caring for the Rockhampton community and remains one of the region's most established and respected medical practices.

City Heart Medical is currently seeking a dedicated, enthusiastic and professional Medical Receptionist to join our busy team on a full-time basis.

The role provides exceptional customer service and administrative support to our patients and clinical staff.

The position includes rostered weekday and Saturday / Sunday shifts on a rotational basis and would suit an individual who is organised, friendly, reliable and committed to delivering a high standard of patient care and service.

In this role you will be responsible for a variety of duties, which include:

• answering incoming calls
• scheduling appointments
• meeting and greeting patients
• invoicing and receipting

Essential Criteria

• excellent interpersonal and written communication skills
• ability to remain calm and professional
• ability to work unsupervised

Desirable Criteria

• experience in a general practice using Best Practice, Microsoft Office
• experience in working in the Health Environment

The successful candidate will possess excellent customer service and computer skills. Additionally, you must have an interpersonal and positive personality and the ability to multi-task. Typing skills are advantageous.

• Remuneration will be dependent on experience and consideration will be given to preferred working days/hours, if needed.