Medical Receptionist

TN United Kingdom; City of Edinburgh; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Receptionist to join their vibrant team. This full-time role involves providing exceptional service to patients, managing appointments, and ensuring smooth administrative operations in a busy GP practice. The ideal candidate will possess strong communication and computer skills, thrive in a collaborative environment, and contribute positively to patient care. Join a supportive team committed to delivering high-quality healthcare and making a difference in the community.

Qualifications

• Strong computer skills and professionalism required.
• Ability to work independently and in a team.

Responsibilities

• Provide excellent communication with patients.
• Book and manage appointments effectively.
• Handle administrative tasks and electronic filing.

Skills

Telephone Communication

Administrative Skills

Computer Skills

Team Collaboration

Education

High School Diploma

Relevant Certifications

Job description

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Job Title: Medical Receptionist

Hours: Monday to Friday, 9:30am - 6:00pm, with flexibility to work 8:00am - 4:30pm on a rotational basis once training is completed.

We are currently seeking an enthusiastic and professional colleague to join our supportive team on a permanent, full-time basis. We are a busy GP Practice with a list size of 8,600 patients. Our team includes 5 GP Partners, 2 Advanced Nurse Practitioners, and 2 Practice Nurses.

Our multi-disciplinary team also comprises NHS CTAC Nurses (2), a Health Care Support Worker, Community District Nurses, Community Pharmacists, a First Contact Physiotherapy Practitioner, a Midwife, a Dermatology Nurse, a Dietitian, and highly experienced administrative staff.

Key responsibilities include (but are not limited to):

1. Providing excellent telephone and face-to-face communication with patients
2. Booking and managing appointments
3. Signposting patients to appropriate healthcare services
4. Handling electronic filing and other administrative tasks

This role requires strong computer skills, a high level of professionalism, and the ability to work both independently and collaboratively in a fast-paced, ever-evolving environment.

Please complete the application form below and send it to:

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For all enquiries, please contact Debbie Horne (Office Manager) by email:

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Attachments: job description, personal specification

NHS Fife is legally obliged to ensure all its employees are legally entitled to work in the United Kingdom. If you are not a UK or Irish National, you are required to confirm your right to work in your application.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.