Part-Time Team Secretary – Mental Health Services (Flexible)

NHS National Services Scotland; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Cycle to Work Scheme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Team Secretary/Receptionist to join Specialist Mental Health Services. The role provides essential administrative support and diary management within a multidisciplinary team, contributing to smooth day-to-day operations and high-quality service delivery.

The post is part-time and based at Kershaw Unit, Gartnavel Hospital, with specific hours and pro-rata salary details.

Qualifications

• Experience of working in an administrative, reception or office environment.
• Excellent verbal and written communication skills with professional interaction.
• Competence with computer packages including MS Word, Outlook and Excel.
• Ability to prioritise workload, work independently and maintain confidentiality.

Responsibilities

• Provide comprehensive administrative and secretarial support to Specialist Mental Health Services.
• Manage telephone, email and face-to-face enquiries from staff, patients, relatives and external agencies.
• Arrange appointments, maintain diaries and coordinate clinic and meeting schedules.
• Process referrals and maintain accurate patient records using electronic systems.
• Prepare correspondence, undertake audio typing and support document management processes.
• Assist with records management, stock control, ordering supplies and general office administration.
• Work collaboratively with colleagues to provide cross-cover and support the delivery of services.

Skills

Administrative experience

Communication skills

Confidentiality

Time management

Willingness to training

Microsoft Word

Outlook

Excel

Tools

Microsoft Word

Outlook

Excel

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Team Secretary/Receptionist to join Specialist Mental Health Services. The role provides essential administrative support and diary management within a multidisciplinary team, contributing to smooth day-to-day operations and high-quality service delivery.

The post is part-time and based at Kershaw Unit, Gartnavel Hospital, with specific hours and pro-rata salary details.