Medical Practice Operations Coordinator

Allscreens Nationwide Ltd; Daventry; On-site; GBP 28,000 - 36,000; Full time

Job summary

Allscreens Nationwide Ltd is seeking an experienced Practice Administrator to support daily operations at a GP practice in Daventry. You will handle staff and patient queries, manage complaints, and assist with financial tasks including payroll on Sage and Nest pension administration.

The role requires coordinating with the Management Team and GPs, maintaining Practice Index records, and contributing to monthly reporting and newsletters to enhance patient engagement.

Responsibilities

• First point of contact for staff and patient queries.
• Manage written and verbal patient complaints and liaise with Management Team and GPs.
• Complete quarterly complaints report for Management Team meetings and annual return.
• Record and circulate positive feedback from patients.
• Assist with payroll input onto Sage and manage the Nest pension scheme.

Job description

Allscreens Nationwide Ltd is seeking an experienced Practice Administrator to support daily operations at a GP practice in Daventry. You will handle staff and patient queries, manage complaints, and assist with financial tasks including payroll on Sage and Nest pension administration.

The role requires coordinating with the Management Team and GPs, maintaining Practice Index records, and contributing to monthly reporting and newsletters to enhance patient engagement.