GP Practice Admin & Patient Access Specialist

Allscreens Nationwide Ltd; Exeter; On-site; GBP 18,000 - 24,000; Full time

Job summary

Allscreens Nationwide Ltd in Exeter is seeking a Full Time Experienced GP Medical Administrator (GP Receptionist) to manage the practice appointment system, process bookings and handle personal, telephone and e-requests for appointments.

You will answer calls, signpost patients to the correct service, input data into patient records, scan documents, support clinical staff, and provide cover during staff absences while keeping reception tidy and efficient.

Responsibilities

• Maintain and monitor the practice appointment system
• Process personal, telephone and e-requests for appointments
• Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
• Signpost patients to the correct service
• Initiate contact with and respond to requests from patients, team members and external agencies
• Read code data on SystmOne
• Input data into the patients healthcare records as necessary
• Complete opening and closing procedures as required
• Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently

Job description

Allscreens Nationwide Ltd in Exeter is seeking a Full Time Experienced GP Medical Administrator (GP Receptionist) to manage the practice appointment system, process bookings and handle personal, telephone and e-requests for appointments.

You will answer calls, signpost patients to the correct service, input data into patient records, scan documents, support clinical staff, and provide cover during staff absences while keeping reception tidy and efficient.