Medical Pa Plastic Surgery

Great Ormond Street Hospital; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Great Ormond Street Hospital is seeking a Medical PA to support the Plastic Surgery team. You will work with Consultants, Junior Doctors and Clinical Nurse Specialists to provide a high standard service to patients, parents and carers.

The role involves typing non-routine information, diary and meeting management, EPIC records, and arranging appointments, transport and interpreters as required, within a busy multidisciplinary environment.

Qualifications

• Experience of working in a clinical / medical administrative environment.
• Experience of using EPIC or similar electronic patient records system.
• Experience handling sensitive information with confidentiality and discretion.

Responsibilities

• To ensure all correspondence and clinic letters are accurate and produced within agreed timeframes.
• Type non-routine/urgent patient information including medical reports or discharge summaries within specified times.
• Arrange appointments, transport, patient hotel and interpreters as required.
• Manage service meetings: book venues, prepare papers, take and distribute minutes, actions follow-up.

Skills

Excellent communication

Time management

Confidentiality

Organisation

Diplomacy

Multidisciplinary teamwork

Education

GCSE Maths and English

A-levels

Administrative/Secretarial qualification

AMSPAR Qualification

Tools

EPIC

Microsoft Office

Job description

We have an exciting opportunity for a Medical PA to join the Plastic Surgery team at Great Ormond Street Hospital. You will be joining a team of experienced secretaries, with a busy but rewarding workload. You must have excellent communication and time management skills, with experience of working within a multidisciplinary team and knowledge of national RTT standards. We are a friendly and welcoming team, working closely with Consultants, Junior Doctors and Clinical Nurse Specialists to provide a high standard service to our patients, parents & carers.

Main duties of the job

• To ensure that all correspondence and preparation of clinic letters (EPIC generated) for consultants & the wider clinical team is accurate and produced within agreed time frames
• As and when required to accurately type non-routine/urgent patient related information including medical reports, discharge summaries etc. within specific time frame
• Arrange appointments, transport, patient hotel & interpreters as required
• To be responsible for management of meetings for the service, including booking venues, preparing and distributing all papers, taking and distributing accurate minutes and carrying out actions as necessary
• Upload correspondence, investigations etc. in the appropriate section of EPIC within 24 hrs of receipt
• Ensure radiology reports, external imaging and other investigations are available as and when required
• As and when required to gather further patient information from internal / external sources
• To undertake other duties as requested and appropriate to the grade as delegated

Working for our organisation

GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.

We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.

We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.

We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.

We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women’s staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust’s mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.

Detailed job description and main responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

GOSH Culture and Values

• Understanding of the rebranding in GOSH Values.
• Experience of working as part of a diverse team.
• Experience of contributing to an inclusive workplace culture.

Academic/Professional Qualification/Training

• GCSE or equivalent qualifications in Maths and English; or equivalent experience
• A-levels and or Administrative / Secretarial qualification or equivalent experience
• AMSPAR Qualification

Experience/Knowledge

• Experience of working in a clinical / medical related administrative environment
• Experience of using Microsoft Office programmes
• Experience of working with sensitive information and maintaining confidentiality
• Experience of using electronic patient records system/s

Skills/Abilities

• Accurate proof reading
• Ability to manage and prioritise a busy and varied workload
• Ability to work autonomously with the confidence to make decisions
• Excellent communication and interpersonal skills including the ability to exercise diplomacy