Medical Office Representative

BayCare Health System; Morton; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Tuition assistance

401(k) match

Wellness programs

Job summary

BayCare Health System in Bardmoor area seeks a Medical Office Representative to be the first point of contact for patients and support front-office operations, ensuring a positive, efficient experience. You will handle check-in/out, schedule appointments and surgeries, collect payments, and maintain accurate records using clinic systems.

This full-time onsite role offers benefits and a collaborative team environment.

Qualifications

• High School Diploma or GED is required.
• Six months of experience in healthcare or customer service.

Responsibilities

• Managing front desk operations including check-in and check-out
• Scheduling appointments, procedures, and surgeries
• Collecting payments and supporting revenue cycle processes
• Handling patient inquiries and resolving issues professionally
• Entering patient information and maintaining accurate records
• Utilizing computer systems to manage schedules and workflows
• Supporting communication between patients, providers, and care teams
• Performing clerical and administrative duties as assigned

Education

High School Diploma or GED

Job description

Medical Office Representative

Location: Bardmoor Outpt and Surgery

Facility: BayCare Health System, Bardmoor FP – BMG

Shift: Days | 7:30 AM – 4:30 PM, 8:00 AM – 5:00 PM, or 8:30 AM – 5:30 PM

Schedule: Full-Time | Onsite

Status: Non-Exempt

Weekend Work: None

On Call: No

About BayCare

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

BayCare is Tampa Bay’s leading multi-specialty group with more than 600 providers practicing 45 specialties across over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.

Role Overview

As a Medical Office Representative, you will serve as the first point of contact for patients while supporting front-office operations and ensuring a positive, efficient patient experience.

Key Responsibilities

• Managing front desk operations including check-in and check-out
• Scheduling appointments, procedures, and surgeries
• Collecting payments and supporting revenue cycle processes
• Handling patient inquiries and resolving issues professionally
• Entering patient information and maintaining accurate records
• Utilizing computer systems to manage schedules and workflows
• Supporting communication between patients, providers, and care teams
• Performing clerical and administrative duties as assigned

Qualifications

Education

• High School Diploma or equivalent (GED)

Experience

• Six (6) months of experience in one of the following:
• Healthcare setting
• Customer service

What We Offer

• Comprehensive Medical, Dental & Vision Benefits
• Paid Time Off
• Tuition Assistance
• 401(k) Match plus Annual Employer Contribution
• Wellness programs and community perks
• The opportunity to be part of an amazing team and a great place to work

BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.