Medical Equipment Resource Centre Assistant

King's College Hospital; Greater London; Hybrid; GBP 32,000 - 33,000; Full time

Job summary

King's College Hospital NHS Foundation Trust seeks a Medical Equipment Resource Centre Assistant to support the MEMS unit. You will manage the equipment library, assist with loaned items, log repairs, and provide information to clients while maintaining tidy facilities.

The role involves reception duties, inventory control, and frequent interaction with clinical staff. NVQ3/related training and strong IT literacy are preferred; a commitment to safety and accurate data entry is essential.

Qualifications

• Good numeracy and literacy (NVQ3, RSA 3, City and Guilds).
• Familiarity with Microsoft Office.
• Able to enter data into appropriate software packages enabling creation of documents such as minutes, reports, presentations etc.
• Understanding of hazards posed by electricity – medium voltages and currents and cross-infection.
• Experience of, or interest in technology.

Responsibilities

• Technical: Collect equipment marked as belonging to the equipment library; deliver equipment to users; collect faulty non-library equipment and deliver to MEMS for repair; return repaired equipment to wards; liaise with users to provide information on availability of equipment; clean and decontaminate equipment; ensure loan equipment is stored correctly; maintain tidy library shelves; provide consumables and disposables, ensuring budget transfers.
• Administrative: Record details of equipment loaned from the library; provide monthly activity figures; log faults on the dedicated database; keep MEMS reception tidy and organised.
• Communication: Report equipment-related problems to managers; liaise to maintain adequate stocks of consumables; handle MEMS telephone inquiries and provide information within competence; respond to progress queries using the database or engineering staff.

Skills

Keyboard skills

Concentration

Safe driving

Telephone manner

Communication

Education

NVQ3 / RSA 3 / City and Guilds

Tools

Microsoft Office

Job description

Medical Equipment Resource Centre Assistant

NHS AfC: Band 3

Main area Medical Equipment Resource Centre Assistant Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 213-Division-A-8293328

Employer King's College Hospital NHS Foundation Trust Employer type NHS Site Kings college hospital Town London Salary £31,554 - £33,270 per annum, including high cost allowance Salary period Yearly Closing 15/10/2026 23:59

King's College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£2.1 billion, 1.5 million patient contacts a year and more than 14,000 staff based across 5 main sites in South East London. The Trust provides a full range of local hospital services across its different sites, and specialist services from King's College Hospital (KCH) sites at Denmark Hill in Camberwell and at the Princess Royal University Hospital (PRUH) site in the London Borough of Bromley.

We encourage all our staff to have a healthy work/life balance. In doing so, you can apply for flexible working from the beginning of your employment. We offer a range of options which are designed to suit different circumstances and priorities in line with service requirements.

The Medical Equipment Management Service (MEMS) of the Department provides a range of services to theTrust. These include the care of medical electronic and associated devices, Training of clinical staff (MedicalEquipment Training) to use medical devices and a loan service for medical devices (the Equipment Library).
MEMS is based on two sites. The Medical Equipment Resource Centre is at the main hospital site and actsas the link with clients seeking repairs to equipment. The Centre also provides the Equipment Library functionand houses a suite for staff undertaking training on medical devices. MEMS also has electronic andmechanical workshops within the main department which is at the Faraday Building, on the edge of thehospital campus.

Main duties of the job

Specific duties of the Medical Equipment Resource Centre Assistant include:

• Assisting with the operation of the equipment library.
• Distributing and collecting equipment loaned from the equipment Library.
• Recording details of equipment loans using a dedicated database.

Providing a reception service for clients bringing equipment for repair or seeking information about

• Equipment.
• Recording details of equipment repairs on a dedicated database
• Providing information about the progress of repairs to clients.
• Providing consumables and disposables for medical equipment.

Working for our organisation

The Trust provides a full range of local and specialist services across its five sites. In June 2026, we launched our new strategy for 2026-31. Our vision is to transform healthcare, and we have agreed six strategic ambitions to help us improve care for patients, and the working lives of our staff.

Our six strategic ambitions are deliveringhigh-quality patient care; creating a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability.

We have also agreed four new organisational values – Caring, Collaborative, Inclusive, Innovative – and these underpin everything we do, and how our teams interact with the patients under our care.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

Technical Responsibilities

• Collect equipment that is marked as belonging to the equipment library from anyarea of the Trust.
• Deliver equipment, when requested, to users.
• Collect faulty non-library equipment from wards and other areas, as requested,and deliver to MEMS for repair.
• Return repaired non-library equipment to wards and other areas, as requested.
• Liaise with users of Library service to provide information on the availability ofequipment.
• Clean and decontaminate Library equipment.
• Ensure that loan equipment is stored in accordance with instruction.
• Ensure the Library shelves are tidy and well organised.
• Provide consumables and disposables for equipment as required ensuring thatappropriate budgetary transfers are made.

Administrative Responsibilities

• Record details of equipment loaned from the library.
• Provide monthly figures outlining the activity of the equipment library.
• Accept equipment brought to MEMS for repair and log details of fault(s) ondedicated database.
• Maintain the MEMS reception is tidy and well organised.

Communication

• Following collections, deliveries or general liaison with clients, report anyequipment related problems (training issues, damage etc.) to managers promptly.
• Liaise with managers to ensure that adequate stocks of consumables anddisposables are maintained.
• Receive telephone calls for MEMS service; provide information as requested andadvice within limits of competence.
• Respond to queries on progress of repairs, seeking information from database orengineering staff as appropriate.

Person specification

Education and Qualifications

• Good standard of numeracy and literacy (NVQ3, RSA 3, City and Guilds)

Knowledge and Experience

• Familiarity with Microsoft Office
• Able to enter data into appropriate software packages enabling creation of documents such as; minutes, reports, presentations etc
• Understanding of the hazards posed by, and precautions needed with: Electricity – medium voltages and currents Cross – infection
• Experience of, or interest in technology.

Skills and Competencies

• Excellent Keyboard Skills
• Able to concentrate for long periods to permit accurate data entry to computer databases.
• Concentration required for safe driving.
• Excellent telephone manner.
• Able to communicate coherently and accurately with Trust staff at all levels

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

AI tools like chatbots and virtual assistants can support you as you complete your application. For example, they can check for spelling or grammar errors, or help you to decide what to include. They shouldn’t however replace your own responses or be used to write the application for you.

Relying too much on AI can negatively impact your chances of success because automatically generated answers:

• might not be specific or ...
• often seem generic and not personalised enough – an AI response won’t show your unique voice and perspective
• could misrepresent information about you, such as your qualifications, skills and experience

We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications
King's Health Partners Academic Health Science Centre Website
King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Leema IMMANUEL Job title Medical Equipment Trainer / Library Supervisor Email address [e-mail] Telephone number 020 3299 3491 Additional information

Nikhita Miller - Medical Engineering Administrator

020 3299 3491 | [e-mail]