Medical Admin & Patient Support Secretary - Flexible Hours

Northern Care Alliance NHS Foundation Trust; Egerton; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive benefits package

Annual leave allowance

Flexible working opportunities

Protected hours for wellbeing

Job summary

Northern Care Alliance NHS Foundation Trust is seeking a Medical Support Secretary to join its busy team. This role offers the chance to make a difference in local communities, with Monday to Thursday hours that suit departmental needs and opportunities for development.

Responsibilities include medical audio typing, booking and cancelling appointments, updating logs, and assisting the Medical Secretaries. A strong eye for detail and excellent communication skills are essential, with a focus on

Qualifications

• Experience supporting a busy team in a medical/admin setting is advantageous.
• Proven ability to prioritise tasks and manage workload effectively.
• Proficient with Microsoft Office and medical typing where required.

Responsibilities

• Provide medical audio typing and secretarial support to the team.
• Book and cancel appointments and update investigation logs.
• Handle internal and external telephone enquiries from patients and staff.
• Support other Medical Secretaries with routine duties when required.

Skills

Organisational skills

Communication skills

Telephone manner

Customer service

Microsoft Office

Job description

Northern Care Alliance NHS Foundation Trust is seeking a Medical Support Secretary to join its busy team. This role offers the chance to make a difference in local communities, with Monday to Thursday hours that suit departmental needs and opportunities for development.

Responsibilities include medical audio typing, booking and cancelling appointments, updating logs, and assisting the Medical Secretaries. A strong eye for detail and excellent communication skills are essential, with a focus on