Media Content & Clinical Trainer

Med Talent; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Une organisation globale dans le domaine des esthétiques médicales recherche un formateur clinique pour son bureau à Londres. Le candidat sera responsable de la gestion de contenu médical et de la formation, collaborant étroitement avec des équipes interfonctionnelles pour soutenir les clients et les produits.

Qualifications

• Diplôme en sciences requis.
• 5 ans d'expérience dans le domaine de l'éducation médicale.
• Connaissance de l'industrie esthétique et des appareils basés sur l'énergie.

Responsibilities

• Créer et valider des documents médicaux, y compris des protocoles.
• Conduire des sessions de formation internes et externes.
• Gérer des programmes de certification pour les professionnels de santé.

Skills

Organisation

Coordination

Service client

Communication interpersonnelle

Education

Bachelor's degree in science

PhD, MD, Nurse ou autre certification clinique (préféré)

Job description

Overview:

Our client is a global medical aesthetics organization seeking a Medical Content & Clinical Trainer to join their London office. The Medical Content & Clinical Trainer will oversee medical content management including the creation, review, and validation of clinical documentation and protocols. This role will involve close collaboration with cross-functional teams such as Clinical, Marketing, Sales, R&D, and Vigilance to support clinical expertise and customer inquiries.

Responsibilities:

• Create and review medical documentation (Protocols, IFU, etc.)
• Validate and implement clinical protocols and product procedures.
• Support post-marketing surveillance efforts.
• Collaborate with the Scientific and Clinical Department on various activities.
• Draft and review documentation for clinical training.
• Conduct internal and external training sessions.
• Provide customer training on treatment protocols and equipment.
• Address customer inquiries (doctors, distributors, large accounts, etc.)
• Report clinical/technical incidents to the appropriate departments (e.g., clinical incidents or services).
• Support customers in promoting client's products within their practice.
• Assist in the development and execution of the global clinical training plan.
• Contribute to the creation and execution of healthcare professional programs for different product ranges.
• Help develop new clinical applications and therapeutic options.
• Support and maintain a network of KOLs (Key Opinion Leaders).
• Support clinical sales, patient routes, and scientific guidelines.
• Coordinate communication for training programs across regions.
• Provide innovative solutions for healthcare professional certifications.
• Plan and manage online training programs.
• Assist with the commercial team's certification needs.
• Support educational activities related to conferences and scientific events.
• Contribute to advisory boards and focus groups for strategic marketing insights.
• Support Client College with opportunities to educate.
• Track and document training activities.
• Report training outcomes to the Global Head of Training.
• Collaborate with the R&D department on various projects.
• Joint work for the creation of medical/scientific material with the MA department.
• Assist in the management and creation of SOPs.
• Act as a clinical trainer where appropriate and legally approved on the product line

Qualifications:

• Bachelor's degree in science
• 5 or more years of experience in the medical education field
• Knowledge of the aesthetic industry/cosmetic industry
• Good organization and coordination skills, management of priorities
• Customer oriented, sense of service, good interpersonal skills
• English native speaker
• Ability to travel freely

Preferred Qualifications:

• Preferably PhD, MD, Nurse or other clinical certification
• Coaching qualification preferred
• Experience in Program management / training in an international environment
• Second and / or third language
• Energy Based Devices and Pharmaceutical Expertise