Mechanical Technical Sales Engineer - Customer-Facing

Vibe Recruit; Newport; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary up to £35,000 package

12pm finish every Friday

25 days' holiday plus 8 Bank Holidays

Contributory Pension Scheme

Death in Service - 3 x annual salary

Free onsite parking

PPE provided, including safety boots

Paid annual eye test and £60 towards新眼

Christmas Saving Club

Job summary

Vibe Recruit is assisting an established engineering business to recruit an Internal Technical Sales Engineer. You will support customers with product selection, quotations and orders while developing strong relationships.

This role combines technical sales, customer service and order management, with occasional travel to customer sites in the UK and overseas. Permanent, full-time position based in the UK.

Qualifications

• Experience in mechanical engineering, technical sales or similar customer-focused engineering environment.
• Engineering qualification desirable but not essential.

Responsibilities

• Respond to customer enquiries via telephone and email.
• Advise customers on suitable valve/product selection.
• Prepare accurate quotations and process customer orders.
• Liaise with suppliers regarding pricing, availability and deliveries.
• Process orders and raise purchase orders using the ERP system.
• Provide technical and commercial support to customers and the external sales team.
• Develop and maintain strong customer relationships.
• Support with customer complaints and relevant quality requirements.
• Occasional travel to customer sites in the UK and overseas.

Skills

Customer service

Communication

MS Word

MS Excel

PowerPoint

Organised

Education

Engineering qualification (C&G/ONC/HNC/HND)

Tools

ERP system

Job description

Vibe Recruit is assisting an established engineering business to recruit an Internal Technical Sales Engineer. You will support customers with product selection, quotations and orders while developing strong relationships.

This role combines technical sales, customer service and order management, with occasional travel to customer sites in the UK and overseas. Permanent, full-time position based in the UK.