Mechanical Support Engineer

Jonathan Lee Recruitment; North East, Dudley; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in the water sector is seeking a Technical Support Engineer to join their innovative team. This role offers an exciting opportunity to lead quality assurance processes, conduct rigorous testing, and provide expert technical support to customers. With a focus on collaboration and continuous improvement, you will play a key role in optimizing product designs and driving innovation. If you are passionate about making a difference and eager to grow in your career, this position is perfect for you. Join a company that values your expertise and offers a dynamic environment for professional development.

Qualifications

• Over 5 years of experience in mechanical engineering and manufacturing.
• Proficiency in 3D CAD software and understanding of design principles.

Responsibilities

• Lead quality assurance processes to ensure product performance.
• Provide expert technical support and resolve customer inquiries.
• Collaborate with manufacturing to optimize product designs.

Skills

Problem-solving

Communication

Quality assurance

Technical support

Innovation

Education

HNC in Mechanical Engineering

Higher qualification in related field

Tools

3D CAD software

Job description

Exciting Opportunity: Technical Support Engineer - Elevate Your Career in the Water Industry

Are you ready to take your career to new heights? This company, a leader in providing high-quality gunmetal and plastic fittings for the water industry, is looking for a passionate and innovative Technical Support Engineer to join their dynamic team. With a focus on creativity, collaboration, and continuous improvement, this role offers the chance to work on ground-breaking projects and make a significant impact in the industry. Located in the heart of innovation, this opportunity is not just a job; it's a chance to grow, learn, and lead in your field.

Please note - this is NOT an IT role.

This could suit someone who has just finished an Apprenticeship.

What You Will Do:

1. Lead quality assurance processes, including ISIR and 8D, to ensure the highest standards of product performance.
2. Conduct rigorous testing and validation, including pressure, torque, and robustness, to meet and exceed industry standards.
3. Provide expert technical support to customers, resolving inquiries and issues with efficiency and professionalism.
4. Investigate product failures, generating detailed reports to drive improvements.
5. Manage and maintain CAD data and engineering drawings, ensuring accuracy and reliability.
6. Collaborate with the manufacturing team to optimize product designs for manufacturability and ease of assembly.

What You Will Bring:

1. HNC qualification or higher in Mechanical Engineering or a related field.
2. Over 5 years of experience in mechanical engineering and manufacturing environments.
3. Proficiency in 3D CAD software and a deep understanding of design for manufacture and assembly principles.
4. Excellent problem-solving skills, with a focus on innovation and continuous improvement.
5. Strong communication skills, capable of working effectively both in teams and independently.

Location: This exciting opportunity is based at the company's state-of-the-art facility, located in Dudley.

Take the Next Step:

If you're a motivated Technical Support Engineer ready to take on new challenges and make a real difference in the water industry, we want to hear from you. This is your chance to join a company that values your expertise and offers the opportunity for career growth in a collaborative and innovative environment. Apply now to embark on a rewarding career journey!