Technical Service Engineer

OGP UK; Derby; On-site; GBP 30,000 - 40,000; Full time

Job summary

OGP UK, a leader in multi-sensor metrology, is seeking a Technical Service Engineer to join their team. This role involves installation and calibration of measurement systems and requires strong engineering skills along with the ability to solve technical challenges in the field. Candidates should have a background in mechanical or electrical engineering and excellent communication skills to effectively support customers.

Qualifications

• Hands-on engineering experience essential.
• Experience in service engineering, ideally in customer-facing roles.

Responsibilities

• Installing, commissioning and calibrating measurement systems.
• Diagnosing and resolving mechanical and software issues.
• Supporting customers with training and application guidance.

Skills

Problem-solving

Communication

Attention to detail

Education

Background in mechanical and/or electrical engineering

Job description

2 weeks ago Be among the first 25 applicants

Field-based | UK-wide travel | Company vehicle provided

OGP UK is a leader in multi-sensor metrology, delivering precision measurement systems to manufacturers across the country. Our technology supports improved quality, faster production and smarter decision-making in world-class manufacturing environments.

We’re growing and looking for a Technical Service Engineer to join our expert team – someone with hands-on engineering experience, strong communication skills and a passion for solving technical challenges in the field.

In this role, you’ll be responsible for:

• Installing, commissioning and calibrating OGP multi-sensor measurement systems
• Diagnosing and resolving mechanical and software issues on customer sites
• Supporting our customers with training and application guidance
• Logging service calls, job reports and documentation accurately
• Working closely with the service coordinator and wider engineering team
• Representing OGP UK with professionalism, technical know-how and integrity
• Adhering to company procedures and customer-specific requirements

You’ll also be expected to:

• Manage your own workload and site visits efficiently
• Identify potential improvements in service delivery and customer experience
• Maintain company equipment and ensure tools are calibrated and safe to use
• Respect and protect customer data and confidentiality at all times
• Operate safely and responsibly in line with health, safety and environmental policies
• Support internal audits, inspections and team processes as required

What we’re looking for:

• A background in mechanical and/or electrical engineering
• Previous experience in service engineering, ideally in a customer-facing role
• Solid understanding of PC hardware and software installations
• A flexible approach to travel and working away from home when required
• Strong problem-solving skills and attention to detail
• Full UK driving licence essential
• A team player with excellent communication and organisation skills

You’ll be given authority to:

• Sign off completed work and provide calibration documentation
• Communicate directly with customers regarding issues and solutions
• Make service decisions independently, while escalating when necessary
• Highlight concerns or risks that could impact the business or customer

To apply, please send us:

• Your full name and contact details
• A covering letter explaining your relevant experience and interest in the role

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

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