MDT Administrative Assistant

The Shrewsbury and Telford Hospital NHS Trust; Shrewsbury; On-site; GBP 26,000 - 27,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust is seeking a proactive MDT Administrative Assistant to support Cancer Pathway Coordinators. You will manage data collection and patient tracking to help meet National Cancer Targets and support MDT meetings across hospital sites.

We require strong communication, typing, and IT skills, with experience of PAS/Careflow and hospital systems. The role is full time, 37.5 hours, fixed term for 12 months and pro rata salary of £25,760–£27,476.

Qualifications

• GCSEs (including English) or equivalent.
• RSA Stage 3 typing/word processing qualification.
• ECDL qualification.
• NVQ 3 in Business Administration.

Responsibilities

• Establish and maintain office processes; prepare for MDT meetings; support data collection.
• Track patients on cancer pathways to ensure cross-department cooperation.
• Help ensure patients are treated within national cancer targets; escalate issues as needed.
• Ensure patient treatment schedules stay within target and monitor progress.

Skills

Prioritising a large workload

Experience of administration

Microsoft Office (PowerPoint, Word, 0)

Education

4 GCSEs including English

RSA Stage 3 typing/word processing

ECDL

NVQ 3 in Business Administration

Tools

Careflow

ER/SR?

SCR

PACS

Job description

Main area Admin and Clerical Grade NHS AfC: Band 3 Contract Fixed term: 12 months (secondments considered for internal applicants (due to short term funding)) Hours Full time - 37.5 hours per week (Monday to Friday) Job ref 223-MDT-753

Site The Royal Shrewsbury Hospital Town Shrewsbury Salary £25,760 - £27,476 per annum/pro rata Salary period Yearly Closing 09/10/2026 23:59

Job overview

Cancer Services are looking for a proactive MDT Administrative Assistant to provide administrative support to our Cancer Pathway Coordinators. This is an interesting and performance-focused role, bringing the post holder in touch with a variety of departments and professionals within the Trust.

The post holder will facilitate the collection of cancer data through rigorous patient tracking, drive patients through their pathways to achieve the National Cancer Targets, and help prepare for the smooth running of the MDT meetings.

The successful applicant will possess excellent communication and computer skills, be efficient at organising and prioritising a busy workload and remain calm under pressure to achieve tight deadlines. The candidates must have an understanding of patient and data confidentiality and its importance.

Main duties of the job

• Establish and maintain office processes, complete the required preparation for the MDT meetings and support data collection through the Somerset Cancer Registry system. Previous experience of local hospital systems would be advantageous.
• Efficiently & effectively track the progress of patients on cancer pathways to ensure there is effective co-operation between departments and directorates across those involved in the delivery of cancer services across both hospital sites.
• Actively seek to ensure that all patients are treated within national targets set for cancer patients, escalating issues where required.
• To proactively take steps to ensure that patients treatment schedules are brought back within target.
• Understand the pathway of each individual patient; monitoring their progress and ensuring timely intervention is achieved.
• The post holder is expected to use the Trust’s Patient Administration System (PAS) Careflow, ERS, Somerset Cancer Register (SCR) and other hospital systems.

Working for our organisation

The Cancer Services tracking team is a non-patient facing team that is responsible for overseeing the timely delivery of cancer standards and services. The team track patients on a cancer pathway, upscale issues to the attention of appropriate staff, provide accurate data to report the trust's performance, facilitate clinical multi-disciplinary meetings, and connect teams together, all to support cancer services throughout the trust.

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Qualifications / Skills

• 4 GCSE's (grade 9-4) or equivalent including English Language
• RSA Stage 3 typewriting, word processing (or equivalent)
• ECDL
• NVQ 3 in Business Administration

Experience

• Experience of prioritising a large workload
• Previous administration experience
• Knowledge and experience of computer systems used at SaTH including SCR, Careflow, PACS
• Experience of working in Cancer Services

Knowledge and Skills

• High standard of grammar and spelling
• Core knowledge of Microsoft Office packages e.g. PowerPoint, Word, Excel and other IT skills acquired through training and practical experience

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider.

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don’t meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can’t promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to a safe, inclusive workplace free from sexual misconduct, harassment, and discrimination.

Name Jade Taylor / Charlotte Clarke Job title CWT Team Managers Email address [e-mail] Telephone number 01743 261000 Additional information

For further information on the role or to arrange a department visit please contact:

Charlotte Clarke or Jade Taylor

[e-mail]

01743 261000 ext: 1833 / 1662.

If you have problems applying, contact

Address The Shrewsbury and Telford Hospital NHS Trust
Shrewsbury Business Park
1 Douglas Court
Shrewsbury
Shropshire
SY2 6LG
Telephone [phone]